Customer-First Banking Teller & Service Specialist

1st Source Bank; Plymouth; On-site; GBP 19,000 - 26,000; Full time

Job summary

1st Source Bank in Plymouth, IN seeks a Teller (Client Services Representative) to provide individualized client service while handling daily transactions, addressing inquiries, and resolving issues in line with bank policies.

Responsibilities include promoting bank products and services, building client relationships, balancing cash drawer, and supporting the banking center team with accurate data and compliant processes.

Qualifications

• Completion of High School Diploma/GED is required.
• At least 1 year of customer or retail service experience preferred.
• Cash handling experience preferred.
• Proficient in basic computer skills and Windows-based systems.

Responsibilities

• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs and promotes products and services and refers clients to the appropriate bank colleague if needed.
• Balances cash drawer and assists banking center team in operational duties (i.e., balancing the ATM, vault and end of day work).
• Provides exceptional customer service to each and every client.
• Follows established Bank policies, procedures and guidelines.

Skills

Cash handling

Customer service

Communication skills

Windows

Education

High School Diploma/GED

Tools

MS Office

Job description

1st Source Bank in Plymouth, IN seeks a Teller (Client Services Representative) to provide individualized client service while handling daily transactions, addressing inquiries, and resolving issues in line with bank policies.

Responsibilities include promoting bank products and services, building client relationships, balancing cash drawer, and supporting the banking center team with accurate data and compliant processes.