Bank Receptionist & Admin - Flexible GP Practice Support

Integrated Care 24 Ltd; Ginger's Green; Hybrid; GBP 24,000 - 27,000; Part time

Benefits offered by this job

NHS Pension Scheme

Counselling service

Learning and development opportunities

Discount platform membership

Blue Light Card discounts

Job summary

Integrated Care 24 Ltd invites applications for a Bank Receptionist / Administrator at Herstmonceux Integrative Health Centre. You will welcome patients, manage appointments, answer queries and support clinical and admin teams to keep services running smoothly.

This role suits people who enjoy working with the public, have strong administrative or customer-service experience, and can stay organised when busy. Prior GP or healthcare experience is valued but not essential.

Qualifications

• Experience dealing with members of the public, face-to-face or over the phone.
• Strong administrative and office skills with attention to detail.
• Good IT skills and experience using email and electronic systems.

Responsibilities

• Welcoming patients and acting as the first point of contact.
• Managing appointments and enquiries via phone, email and in person.
• Processing prescriptions and supporting referrals when needed.
• Maintaining accurate, confidential patient records and registrations.
• Communicating with hospitals and community services to support referrals.

Skills

Customer service

Administration

Data entry

IT skills

Telephone handling

Tools

Microsoft Office

Electronic systems

Job description

Integrated Care 24 Ltd invites applications for a Bank Receptionist / Administrator at Herstmonceux Integrative Health Centre. You will welcome patients, manage appointments, answer queries and support clinical and admin teams to keep services running smoothly.

This role suits people who enjoy working with the public, have strong administrative or customer-service experience, and can stay organised when busy. Prior GP or healthcare experience is valued but not essential.