BANK Receptionist

Signature Senior Lifestyle Limited; Reading; On-site; Full time

Job summary

Join a leading company in luxury care as a Receptionist, where you'll be the first point of contact for visitors. Your role involves managing the reception area, greeting guests, and performing administrative tasks. Enjoy competitive pay, generous leave, and a supportive work environment with ongoing training and development opportunities.

Benefits

Up to 30 days annual leave plus 8 bank holidays

Free meals on shift for staff working over 6 hours

Life Assurance Scheme

Refer A Friend Incentive: £50 voucher and up to £1,000 cash bonus

Ongoing training and career development

Employee Assistance Programme and wellbeing services

Cycle to work scheme

Long service awards

Qualifications

• Friendly and welcoming first point of contact.
• Competent in MS Office.
• Experience in problem-solving and handling client complaints.

Responsibilities

• Greet visitors and manage the reception area.
• Answer and redirect phone calls, manage emails and faxes.
• Perform various administrative duties such as filing and maintaining databases.

Skills

IT literate

Excellent communication skills

Problem-solving

Professional telephone manner

Previous switchboard experience

Tools

MS Office

Job description

Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Caversham.

Please fill in your details to be redirected to the application portal.

Do you require sponsorship?

Yes No

Your role at Signature

The reception area is your domain! You’ll be responsible for cleaning and tidying the area to make the best possible impression, ensuring the entrance is welcoming to visitors and residents alike.

You’ll greet visitors in a professional, friendly, and courteous manner, check the visitors’ book, verify identities as reasonably practicable, and sign the contractors’ log when visitors are workmen.

You’ll answer and redirect phone calls, record messages, manage emails and faxes, and perform various administrative duties such as filing, word processing, maintaining databases, and photocopying for senior staff. Additionally, you’ll organise staff lunch rotas, receive and manage post, and sign for incoming mail if residents cannot receive it themselves.

What Signature Offer

• From £12.60 per hour
• Up to 30 days annual leave plus 8 bank holidays, depending on service length
• Free meals on shift for staff working over 6 hours
• Life Assurance Scheme
• Refer A Friend Incentive: £50 voucher and up to £1,000 cash bonus
• Ongoing training and career development
• Employee Assistance Programme, occupational health support, and wellbeing services
• Additional benefits include cycle to work scheme, study support, long service awards, and more

Transport Links

• Closest train station: Reading
• Walking distance: 1.5 miles from nearest train station
• Public transport: Route Berry 23 from Reading station, approximately 1-minute walk from home

Signature People

We are kind, compassionate, positive, resilient, proactive, organized, honest, accountable, passionate, and eager to develop. If these qualities describe you, you’ll fit right in.

You should be a friendly and welcoming first point of contact, IT literate (competent in MS Office), with previous switchboard experience and a professional telephone manner. Experience in problem-solving, handling client complaints, and excellent communication skills are a plus.

About Signature

Signature Senior Lifestyle provides unrivalled residential and dementia care in luxury homes. We aim for excellence and strive to make a real difference in our residents’ lives. Our team is our greatest asset, and we foster a supportive environment with tailored training and career development opportunities.

Wake up the passion inside you. Apply to Signature Senior Lifestyle today.

We care for our team as much as we do for our residents. Wake up to better at Signature!