Receptionist (Bank)

Nuffield Health; Guildford; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a leading healthcare charity as a Receptionist at Guildford Hospital. You'll be the welcoming face for patients, providing exceptional customer service and support. This bank contract allows flexibility in hours, ideal for those seeking a dynamic work environment. Enjoy a range of benefits including discounted gym membership and a supportive workplace culture.

Benefits

Discounted gym membership at £25.00 a month

Access to pension scheme

Holiday in line with working time directive

Qualifications

• Experience in healthcare administration or reception is ideal.

Responsibilities

• Help people feel comfortable when they visit.
• Answer the phone, deal with enquiries and book appointments.
• Prepare clinical paperwork and referral forms.

Skills

Communication

IT Skills

Customer Service

Job description

Receptionist (Bank)
Guildford Hospital | Customer | Bank Contract - Ad hoc
£12.33 per hour

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our Guildford Hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department

• Use your empathy and customer service skills to build positive relationships

• Answer the phone, deal with enquiries and book appointments

• Welcome patients in person, directing them to the appropriate changing or waiting rooms

• Work closely with colleagues to ensure the department runs smoothly

• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £25.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Nuffield Health Guildford Hospital

Nuffield Health Guildford Hospital provides high-quality healthcare working with leading Consultants to offer a range of services and treatments for preventing, diagnosing and treating a wide array of medical conditions and offer a wide range of complex surgery and services. We are proud to have received a "good" rating from the health care regulator, the Care Quality Commission (CQC).

Our facilities include 49 en-suite patient bedrooms, 4 operating theatres, acute dependency and oncology units. We’ve been awarded the Macmillan Quality Environment Mark for cancer care and our Endoscopy service has achieved JAG accreditation. Our site is shared with an NHS Trust hospital, giving us access to their facilities. The working atmosphere is highly professional and stimulating, yet friendly and collaborative like that of a large family unit.
The hospital is easily accessible from the A3 or M25 and we are located about 1.5 miles from Guildford town centre.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.