Receptionist (Bank)

TN United Kingdom; Guildford; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a leading healthcare charity as a Receptionist at Guildford Hospital. Your role will involve welcoming patients, answering inquiries, and ensuring smooth operations. We seek empathetic individuals with strong communication skills to enhance patient experience. Enjoy flexible work on an ad hoc basis with competitive pay and benefits.

Benefits

Holiday entitlement

Pension scheme

Discounted gym membership

Qualifications

• Strong communication, IT, and keyboard skills required.
• Experience in healthcare administration or reception preferred.

Responsibilities

• Make visitors feel comfortable and welcome.
• Answer calls, handle inquiries, and schedule appointments.
• Prepare clinical paperwork and referral forms.

Skills

Communication

IT

Customer Service

Education

Healthcare Administration Experience

Job description

Receptionist (Bank) - Guildford Hospital

Position: Receptionist (Bank)

Location: Guildford Hospital

Contract: Bank, Ad hoc basis

Salary: £12.33 per hour

About Nuffield Health

As the UK's largest Healthcare Charity, we're dedicated to promoting the wellbeing of the nation. As the face of Nuffield Health, you'll help patients feel at ease and guide them to where they need to be. If you're empathetic and passionate about providing exceptional service, this role is for you.

Role Overview

As a Receptionist at our Guildford Hospital, you will need strong communication, IT, and keyboard skills. You should be capable of explaining sensitive or complex information clearly and sympathetically. Experience in healthcare administration or reception is preferred.

Responsibilities

1. Make visitors feel comfortable and welcome.
2. Utilize your empathy and customer service skills to foster positive relationships.
3. Answer calls, handle inquiries, and schedule appointments.
4. Greet patients in person and direct them appropriately.
5. Collaborate with colleagues to ensure smooth department operations.
6. Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions.

Benefits

We want you to enjoy coming to work, feeling healthy, happy, and valued. Our benefits include holiday entitlement in line with the working time directive, access to our pension scheme, and discounted gym membership at £25.00/month.

Note: Working on the bank means you are not contracted to a set number of hours but work on an ad hoc basis based on business needs and your availability.

About Guildford Hospital

Nuffield Health Guildford Hospital offers high-quality healthcare, working with leading consultants to provide a range of services for preventing, diagnosing, and treating medical conditions, including complex surgeries. The hospital has received a 'good' rating from the Care Quality Commission (CQC). Facilities include 49 en-suite bedrooms, 4 operating theatres, and specialized units. The hospital is easily accessible from the A3, M25, and is approximately 1.5 miles from Guildford town centre.

Join Us

Be part of Nuffield Health and help shape your future. We encourage immediate applications as we review them promptly and may close the vacancy early if we receive a high volume of applications. Apply now to be considered for this opportunity.

It starts with you.