Bank Receptionist

TN United Kingdom; Cambridge; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a flexible and experienced Receptionist to join their team in Cambridge. This role involves welcoming patients, managing the switchboard, and ensuring accurate administration within a busy hospital environment. The ideal candidate will possess excellent communication skills and a strong background in customer service. With flexible working hours and a comprehensive benefits package, this position offers a great opportunity to contribute to a caring healthcare setting while enjoying a supportive work atmosphere.

Benefits

35 days annual leave

Employer and employee contributory pension

Discount and cashback platform

Free wellness screening

Private medical insurance

Life assurance

Qualifications

• Experience in a customer service environment is essential.
• Good basic PC skills required for administrative tasks.

Responsibilities

• Welcoming and registering patients while ensuring accurate information collection.
• Managing the hospital switchboard and responding to enquiries promptly.

Skills

PC Skills (Word, Excel, Outlook)

Communication Skills

Customer Service Experience

Accuracy in Administration

Initiative

Job description

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Bank Receptionist | Cambridge | Bank | Flexible hours | £11.48 per hour |

Spire Cambridge Lea Hospital are looking for a flexible and experienced Receptionist to join their established team. The suitable candidate must be able to be flexible between the hours of 6:30 – 21:30 Monday - Friday with occasional Saturdays and Sundays 6:30am - 19:00pm

This is a on a Bank / Adhoc basis.

Duties and Responsibilities

• Welcoming, registering, including the accurate collection of credit card details and patient information.
• Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
• Compliance with NHS forms and processes.
• Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
• Discharge of patients onto computer system ensuring accuracy of all information.
• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
• Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

Who we're looking for

• A personable individual with the ability to work on own initiative as well as part of a team
• Good basic PC skills, including Word, Excel and Outlook
• High degree of accuracy in administration
• Great communication skills at all levels
• Experience in a customer service environment
• Experience with information management systems

Working Hours: 06:30 – 21:30 Monday - Friday with occasional Saturdays and Sundays 6:30am - 19:00pm

Contract Type:Bank

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.