Bank Project Worker

LLOYD'S REGISTER INTERNATIONAL; Bath; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Online discounts

Health and well-being plans

Learning and development opportunities

Job summary

Sanctuary Supported Living is seeking a Bank Project Worker in Bath to support adults with mental health needs. The role involves night security checks, being the first point of contact for queries, assessing needs, and updating support plans.

You will build respectful relationships, liaise with external partners, respond to emergencies, and work independently on night shifts. Right to work in the UK required.

Qualifications

• Experience supporting adults with mental health needs.
• Empathetic and able to relate to people with mental health challenges.
• Lived experience of mental health services is valued.
• Able to work effectively under pressure and maintain accurate records.
• NVQ Level 3 in Health and Social Care or willingness to work towards it.
• Proficient technology/IT skills (Microsoft Office and similar).

Responsibilities

• Carry out security checks throughout the night to ensure safety and peace of mind for customers.
• Act as the first point of contact for customer queries.
• Assess needs and update support plans.
• Build positive relationships that respect choice, privacy and dignity.
• Liaise with external partners to support confidence, health and wellbeing, and encourage education and employment.
• Respond to emergency situations and maintain accurate records.
• Work independently during night shifts.

Skills

Experience with mental health

Empathy

Lived experience valued

Work under pressure

NVQ Level 3 in Health & Social Care

Microsoft Office IT skills

Education

NVQ Level 3 in Health and Social Care

Tools

Microsoft Office

Job description

Title: Bank Project Worker

Bath, Bath&NthEstSomerset, GB, BA1 4AN

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Bank Project Worker

Mulberry House, Weston Park, Bath, Somerset, BA1 4AN

£14.57 per hour

Hours as and when required – Days and Nights available

Empower others to thrive

We’reproud to be recognised as the2025 Housing with Care Employer of the Year– andwe’reexcited to welcome a newProject Workerto ourvibrantmental health serviceatMulberry House, Weston Park, Bath, Somerset, BA1 4AN.

You’llbepart ofa compassionate, community-focused teamsupporting people with mental health needs,that puts people first – every single day.#BeYourBest is more than ahashtag–it’sour commitment to helpingour peoplegrow, thrive, and feel valued.We’llsupport you with thetools, training, and encouragement to reach your fullpotential,while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Carry out security checks throughout the night to ensure safety and peace of mind for customers

• Act as the first point of contact for customer queries

• Assess needs and update support plans

• Build positive relationships that respect choice, privacy and dignity

• Liaise with external partners to support confidence, health and wellbeing, and encourage education and employment

• Respond to emergency situations and maintain accurate records

• Work independently during night shifts

(This role is sometimes also referred to as Support Worker, Support Assistant, or Independent Living Assistant).

Your skills

• Experience supporting adults with mental health needs

• Empathetic and able to relate to people with mental health challenges

• Lived experience of mental health services is valued and can help support people in crisis

• Able to work effectively under pressure and maintain accurate records

• NVQ Level 3 in Health and Social Care or willingness to work towards it

• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Before you apply

• We can only accept applications from individuals with the right to work in the UK.

• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.

• Internal candidates should apply via their internal careers account.

• We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values

We’recommitted tobeinga diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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