Bank Medical Records Administrator

Spire Healthcare Limited; Nottingham; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Free DBS

Free uniform

Free onsite car park

Pension access

Blue Light Card

Weekly pay

Induction and training

Job summary

Spire Nottingham Hospital is recruiting a Bank Medical Records Administrator to join our medical records team on a bank, occasional basis. The role offers flexible hours and pays £12.76 per hour, with duties focused on filing, tracking and extracting case notes to support clinicians.

The ideal candidate will have good literacy and numeracy, experience in a similar office or customer service role, and solid IT and communication skills, including a confident telephone manner and ability to work in

Qualifications

• Knowledge of GDPR and the Data Protection Act.
• Track record of successful delivery in a similar role in an office or customer service environment.
• Computer/IT literate and able to work with case note filing systems.

Responsibilities

• Record, track and file case notes to support timely retrieval by wards and clinics.
• Extract case notes accurately and ensure correct booking out to the destination.
• Maintain case note folders to defined standards and assist with off-site/active note management.
• Liaise with off-site storage to ensure timely delivery and collection of case notes.
• Provide patient information for consultants and wards in line with GDPR and Spire policies.

Skills

Communication skills

GDPR knowledge

Telephone manner

Teamwork

IT literacy

Education

Secondary education

Job description

Bank Medical Records Administrator | Spire Nottingham Hospital | Private Hospital | Flexible working hours | £12.76 per hour

Spire Nottingham Hospital has an exciting opportunity for an Administrator to join our medical records team on a bank, occasional basis.

Spire Nottingham Hospital is a modern and well-equipped private hospital that provides high-quality medical services to patients. The hospital offers consultations with specialists who are experts in a wide range of treatments, including advanced imaging and diagnostic technology.The hospital is committed to providing exceptional care and support to its patients, ensuring that they feel comfortable and well looked after throughout their time at the hospital.

Duties and Responsibilities (not limited to):

As Medical Records Administrator, you will provide clerical support within the Medical Records Department to ensure an effective and efficient case note filing and extraction service to all users. This will include retrieval, tracking and filing of case notes, identify and filter case notes in accordance with Spire Policies.

• To record and track, the movement of case notes into each department using Trackfile
• To file case notes and other documentation in order to ensure a prompt and accurate retrieval
  service
• To extract case notes in a timely manner ensuring that items are correctly booked out of the library
  to the new destination and either sent or made available for collection to the ward, clinic or office
  requesting the notes
• To maintain case note folders to agreed standards: filing documentation within designated sections
  of the folders replacing contents into with new folders, in order to support clinicians in locating and
  recording information
• To check the case note attendance details, dates and alert sheets against the Patient Administration
  System to ascertain if the notes can either be destroyed, fall into the category of off-site storage or
  need to be merged with another active set of notes
• To assist in the maintenance of evidence files by checking for completeness, following up requests
  for missing items and ensuring that all documentation received is current and stored in a structured
  format in readiness for inspection
• To liaise with off-site storage representatives in order to ensure timely delivery and collection of
  case notes
• Provide and receive patient information for Consultant clinics and Wards, ensuring that all patient
  information is provided, received and recorded in accordance with GDPR the Data Protection Act
  and Spire policies

Who are we looking for?

• Good standard of secondary education with demonstrable literacy and numeracy skills
• Track record of successful delivery in a similar role, in an office and / or customer service environment
• Knowledge of GDPR and the Data Protection Act
• Computer/IT literate
• Excellent interpersonal and communication skills
• Confident telephone manner with the ability to communicate with a wide range of customers at all levels
• The ability to work effectively as part of a team

Benefits:

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Save an average of £50 per month with our free onsite car park
• Access to Spire Healthcare pension
• Access to Blue Light Card
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team

We commit to our employees well-being through work life balance, on-going development, support and reward.

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us,it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.