Bank Imaging Administrator

Spire Healthcare Group; Lewes; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Weekly pay

Competitive hourly rates

Blue Light Card discounts

Free uniform

Free DBS check

Comprehensive induction and mandatory…

Job summary

Spire Healthcare's Montefiore Hospital in Hove is seeking a Bank Imaging Administrator to join the Radiology team on a flexible bank basis. The role supports patient-facing services, appointment bookings and departmental administration during periods of leave or peak demand.

The ideal candidate will have admin or customer service experience, strong communication, IT skills and a flexible approach to shifts. Private hospital setting with weekly pay and benefits.

Qualifications

• Previous experience in an administrative or customer service role.
• Experience dealing directly with patients, customers or the public.
• Excellent verbal and written communication skills.
• Confident telephone manner and professional written communication.
• Strong IT skills with MS Office proficiency.
• Flexible approach to working patterns to cover shifts.

Responsibilities

• Welcome patients and visitors in a professional, friendly manner.
• Register patients and book appointments using hospital systems.
• Manage imaging bookings and schedule appointments efficiently.
• Provide administrative support to radiographers and the team.
• Prepare documentation for examinations and reporting.
• Handle calls and emails professionally and coordinate between departments.
• Maintain accurate patient records and data protection compliance.
• Contribute to an outstanding patient experience in all interactions.

Skills

Customer service

Administrative experience

Communication skills

IT skills

Telephone skills

Teamwork

Tools

RIS

Microsoft Office

Job description

Spire Healthcare, The Montefiore Hospital | Hove | Bank Imaging Administrator | Radiology | | Flexible Working Hours

Spire Healthcare's Montefiore Hospital is looking to recruit an enthusiastic, professional and customer-focused Bank Imaging Administrator to join our friendly Radiology team on a flexible bank basis.

This role is ideal for an experienced administrator who enjoys working in a busy patient-facing environment and can provide exceptional customer service while supporting the smooth day-to-day running of the Imaging Department. As a Bank colleague, you will work on an as-required basis to support the department during periods of annual leave, sickness absence and increased service demand.

Spire Montefiore Hospital is a trusted private hospital located in Hove, providing high-quality private healthcare to patients across Brighton, Hove and Sussex. Our modern Imaging Department delivers a comprehensive range of diagnostic services, supporting both outpatient and inpatient pathways within a fast-paced and patient-centred environment.

At Spire Healthcare, our purpose is to make a positive difference to people's lives through outstanding personalised care, and our people are fundamental to delivering this commitment every day.

Duties and Responsibilities

As a Bank Imaging Administrator, you will play a vital role in delivering an excellent patient experience and supporting the efficient operation of the Radiology service. Duties will include:

• Welcoming patients, visitors and consultants in a professional, friendly and caring manner.
• Registering patients and booking appointments accurately using hospital systems.
• Managing Imaging bookings and ensuring appointments are scheduled efficiently.
• Providing administrative support to radiographers, radiologists and the wider department team.
• Preparing and collating documentation required for examinations and reporting.
• Managing incoming telephone calls and email enquiries professionally and efficiently.
• Liaising with consultants, GPs, patients and internal departments to coordinate appointments and investigations.
• Maintaining accurate patient records and ensuring compliance with data protection requirements.
• Supporting the department to deliver an outstanding patient experience at all times.
• Presenting a professional image and adhering to hospital policies and procedures.

Who We're Looking For

We're seeking an enthusiastic and organised individual who thrives in a customer-focused environment.

Essential requirements

• Previous experience in an administrative or customer service role.
• Experience dealing directly with patients, customers or members of the public.
• Excellent verbal and written communication skills.
• Confident telephone manner with the ability to communicate effectively at all levels.
• Strong organisational skills and attention to detail.
• Good IT skills, including Microsoft Office applications.
• Ability to work independently and as part of a team.
• Flexible approach to working patterns and availability.

Desirable

• Previous experience within a healthcare, medical or hospital environment.
• Knowledge of appointment booking systems, patient administration systems or Radiology Information Systems (RIS).
• Understanding of healthcare terminology.

Benefits

• Weekly pay
• Competitive hourly rates
• Blue Light Card discounts
• Free uniform
• Free DBS check
• Comprehensive induction and mandatory training

Closing Date

We reserve the right to close this vacancy early should we receive a high volume of suitable applications. Early application is therefore encouraged.

We are proud to be an equal opportunities employer and are committed to creating an inclusive environment where everyone can thrive. Our people are our difference, and their dedication, expertise and compassion set Spire Healthcare apart.