Bank General Assistant

Sanctuary Group; Ely; On-site; GBP 14,445 - 20,573; Part time

Benefits offered by this job

A variety of online discounts and rewards from major retailers

Health and well-being plans

A wide range of learning and development opportunities

Job summary

A leading not-for-profit organization in Ely is seeking a Bank Catering Assistant to support their vibrant retirement community. The role involves preparing meals, ensuring hygiene standards, and providing excellent customer service. Candidates should have good interpersonal skills and a basic understanding of health and safety. This position offers a range of perks, including a variety of discounts and health plans. Join us and help make a real difference in the lives of others.

Qualifications

• Help prepare meals and drinks while following food hygiene standards.
• Support customers and colleagues to deliver a high standard of service.
• Keep kitchens, communal areas, and flats clean and tidy.
• Report any faults or hazards to maintain a safe environment.
• Monitor stock levels and ensure equipment is used safely.

Skills

Good interpersonal and customer service skills

Basic understanding of health and safety in the workplace

Experience in a domestic or catering environment

Experience with general cleaning duties

Education

Level 2 diploma in housekeeping or catering or willingness to work towards

Job description

Bank Catering Assistant

Baird Lodge, Lumley Close, Ely, Cambridgeshire, CB7 4FF

£12.71 per hour

Hours as and when required

Make a lasting difference, long after your shift

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a newGeneral Assistant – Catering to our vibrant Retirement Community at Baird Lodge, Ely.

You’ll be part of a compassionate, community‑focused team supporting our retirement community residents, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not‑for‑profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally. We’re committed to your progression, so we offer fully funded hospitality qualifications.

Your role

• Help prepare meals and drinks while following food hygiene standards
• Support customers and colleagues to deliver a high standard of service
• Keep kitchens, communal areas, and flats clean and tidy
• Report any faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely
• Experience with general cleaning duties (desirable)
• Some experience in a domestic or catering environment
• Level 2 diploma in housekeeping or catering, or willingness to work towards
• Good interpersonal and customer service skills
• Basic understanding of health and safety in the workplace

Your rewards

• A variety of online discounts and rewards from major retailers
• Health and well‑being plans
• A wide range of learning and development opportunities

Ready to #BeYourBest?

Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values

We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.