Bank General Assistant

Sanctuary Group; Gravesend; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Discounts from major retailers

Health and well-being plans

Learning and development opportunities

Job summary

Sanctuary Group is hiring a Bank General Assistant to support catering and cleaning duties at Dunboyne Court, Torquay. You will help prepare meals and drinks, keep communal areas clean, and assist residents in a calm, respectful environment.

The role offers flexible hours, not-for-profit ethos, and funded hospitality qualifications, with a focus on dignity and customer service.

Qualifications

• Good interpersonal and customer service skills
• Basic understanding of health and safety in the workplace
• Level 2 diploma in housekeeping or catering, or willingness to work towards

Responsibilities

• Help prepare meals and drinks while following food hygiene standards
• Support customers and colleagues to deliver a high standard of service
• Keep kitchens, communal areas, and flats clean and tidy
• Report faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely

Skills

Interpersonal skills

Customer service

Health and safety basics

Teamwork

Education

Level 2 diploma in housekeeping or catering

Job description

Select how often (in days) to receive an alert:

Department: Health and Social Care (Domestic and Housekeeping

Operation: Sanctuary Supported Living

Closing Date: .

Requisition: 230095

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Bank General Assistant

Covering Catering and Cleaning duties

£12.71 per hour

Hours as and when required

Make a lasting difference, long after your shift

We’re excited to welcome a General Assistant to support the preparation and serving of nutritious, well-presented meals at our Dunboyne Court, Torquay, 170 St Marychurch Road, Devon, TQ1 3AB Retirement Community, without the long hours or split shifts often found in hospitality. Working as part of a friendly kitchen team, you’ll help create a positive dining experience for residents within a calm, well-organised environment.

You’ll be part of a compassionate, community-focused team supporting our retirement community residents, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally. We’re committed to your progression, so we offer fully funded hospitality qualifications.

Your role

Catering

• Help prepare meals and drinks while following food hygiene standards
• Support customers and colleagues to deliver a high standard of service
• Keep kitchens, communal areas, and flats clean and tidy
• Report any faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely

Cleaning

• Keep communal areas, offices, and kitchens clean and tidy
• Complete all cleaning duties to a high standard
• Report any faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely
• Help prepare meals and drinks while meeting customers’ needs and respecting their privacy and dignity

Experience

• Experience with general cleaning duties (desirable)
• Some experience in a domestic or catering environment
• Level 2 diploma in housekeeping or catering, or willingness to work towards
• Good interpersonal and customer service skills
• Basic understanding of health and safety in the workplace

Your rewards

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Job Segment

Housekeeping, Home Care, Healthcare