Bank General Assistant Catering

Sanctuary Group; March; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Health and wellbeing support

Company-funded training

Exclusive retail discounts

Job summary

Sanctuary Supported Living is inviting applications for a Bank General Assistant - Catering to help prepare and serve nutritious meals for residents at our Cambridgeshire retirement community. You will work as part of a friendly kitchen team in a calm, well-organised environment, adhering to food hygiene standards and delivering a high level of service.

We offer funded training and a supportive, inclusive workplace with opportunities for progression.

Qualifications

• Experience in hospitality or catering environments.
• Familiar with basic food hygiene practices and customer service.

Responsibilities

• Assist in meal and drink preparation following hygiene standards.
• Deliver high standard of service to residents and colleagues.
• Keep kitchens, communal areas and flats clean and tidy.
• Report faults or hazards to maintain a safe environment.
• Monitor stock and use equipment safely.
• Desirable: experience in domestic or catering settings.

Skills

Customer service

Interpersonal skills

Health & safety awareness

Cleaning experience

Domestic/catering experience

Education

Level 2 diploma in housekeeping or catering

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

£12.71 per hour

Hours as and when required

Make a lasting difference, long after your shift

We’re excited to welcome a Bank General Assistant - Catering to support the preparation and serving of nutritious, well-presented meals at our Doddington Court, Benwick Road, Doddington, Cambridgeshire, PE15 0WD Retirement Community, without the long hours or split shifts often found in hospitality. Working as part of a friendly kitchen team, you’ll help create a positive dining experience for residents within a calm, well-organised environment.

You’ll be part of a compassionate, community-focused team supporting our retirement community residents, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally. We’re committed to your progression, so we offer fully funded hospitality qualifications.

Your role

• Help prepare meals and drinks while following food hygiene standards
• Support customers and colleagues to deliver a high standard of service
• Keep kitchens, communal areas, and flats clean and tidy
• Report any faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely
• Experience with general cleaning duties (desirable)
• Some experience in a domestic or catering environment
• Level 2 diploma in housekeeping or catering, or willingness to work towards
• Good interpersonal and customer service skills
• Basic understanding of health and safety in the workplace

Your rewards

• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-funded training and ongoing career development opportunities
• Exclusive retail discounts , Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Ready to #BeYourBest?

Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.