Bank Deputy Operations Manager

Cambridge University Hospitals; Cambridge; Remote; GBP 58,000 - 65,000; Full time

Benefits offered by this job

On-site facilities and leisure

Bus travel subsidy / Stagecoach

Park & Ride free access

Staff parking subsidy

Job summary

Cambridge University Hospitals NHS Foundation Trust is recruiting a Deputy Operations Manager to support the Manager of the Day rota, oversee bed capacity and patient flow, and drive service projects. The role involves working with the divisional team, NHS partners and ICBs to deliver strategic objectives and improve performance.

The post requires extensive experience in an acute hospital environment, strong problem-solving and communication skills, and a track record in planning and change

Qualifications

• Experience in an acute hospital environment.
• Excellent communication skills with diverse stakeholders.
• Ability to plan, prioritise and manage conflicting demands.
• Budgeting, resource planning and service-improvement delivery.

Responsibilities

• Deliver key objectives and targets for the division and services.
• Coordinate planning, development and implementation of service improvements and projects.
• Administer clinical governance processes and assist in risk management.
• Provide cross-cover within the Division as required.
• Collaborate with partner organisations and ICBs for service delivery.

Skills

Leadership

Budget management

Service planning

Communication skills

Problem solving

Change management

Education

Recognised management qualification

Continuous Professional Development

Job description

Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site CUH - Staff Bank Services Town Cambridge Salary £57,528 - £64,750 p.a. pro rata Salary period Yearly Closing 19/10/2026 23:59 Interview date 27/10/2026

Job overview

Are you looking for a new opportunity? Are you a reliable, hardworking individual who thrives in a busy environment?

Staff Bank Services successfully provides temporary staffing throughout Cambridge University Hospitals NHS Foundation Trust via a variety of different assignments.

We are looking to register reliable, hardworking individuals who would thrive in a busy environment who are available to work full or part time placements Monday to Friday during core office hours. The role will work as a Deputy Operations Manager within the division, supporting the Manager of the Day (MOTD) rota for patient flow and specific service projects as required. As divisional MOTD, you will oversee the bed capacity in the division, unblock and escape issues related to patient flow, and report into central patient flow meetings throughout the day. The MOTD works closely with the divisional capacity manager, senior nursing team and wider operational team.
We are keen to hear from applicants with operational experience in an acute hospital environment who are good at problem solving and prioritising, and can demonstrate excellent communication skills.

We have training and ongoing support available in a variety of areas within the Trust.

Main duties of the job

The key focus of this post will be on delivering the key objectives and targets for the services and Division.This will involve working with partner organisations and the ICB’s. The post holder will contribute to strategic and annual business planning for their service areas, including the engagement of senior medical and other staff, as required. They will also coordinate the planning, development and implementation of service improvement, capital and other projects for the areas they are responsible for. They will administer clinical governance processes within their areas and assist in the management of risk, as well as provide cross cover within the Division if required.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

The advert will close at midnight on the 19th October 2026.

Interviews are due to be held on the 27th October 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

• Recognised management qualification
• Evidence of Continuous Professional Development

Experience

• Substantial experience of managing a clinical, social or equivalent service
• Success in working collaboratively across professions and services
• Demonstrable success in planning and managing change
• Commissioning and service planning
• Significant budgetary management experience
• RTT and Cancer targets experience
• Public sector
• Experience of managing NHS screening programmes

Knowledge

• Commissioning and service planning processes
• Clinical governance
• The NHS and modernisation agenda
• The importance of successful partnership working

Skills

• Leadership and ability to motivate and empower others
• Excellent communications skills including: inter-personal skills liaison and negotiation skills writing and presentation skills
• Influencing clinicians and managers for service improvement
• Budget and resource management
• Developing and implementing policies, guidelines and projects from initiation to completion
• Ability to prioritise work, meet tight deadlines and work independently
• Positive and effective team worker

Additional Requirements

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
• Willingness to work anywhere in the Trust and to travel, on occasions, within the region and nationally
• Ability to work flexible hours

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.