Bank Care And Support Assistant

Sanctuary Group; Lowestoft; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Staff discounts

Health plans

Learning & development opportunities

Job summary

Sanctuary Group is seeking a Bank Care and Support Assistant at Clover Court, Lowestoft, to support people with learning and physical disabilities. You will help individuals build independence, follow care plans, and provide compassionate personal care as needed.

Join a not-for-profit organisation that reinvests in its people, with opportunities to grow professionally and receive training. You will work with a supportive team in a community-focused setting, with shifts as required.

Qualifications

• Experience delivering personal care is helpful but not essential.
• Kind, caring and compassionate nature.
• Ability to work well independently and as part of a team.
• Flexible and adaptable to changing customer needs.
• Strong organisational skills.
• Proficient IT skills (Microsoft Office and similar).

Responsibilities

• Support customers with learning and physical disabilities to build independence and reach their potential
• Work as a key worker to help individuals create and follow care and support plans
• Provide personalised care, including sensitive personal care and safe medication management
• Assist customers with daily routines such as getting up, washed and dressed
• Support customers to access the community, including shops, cafés, friends and appointments
• Promote a positive culture by engaging with customers and reducing social isolation
• Help maintain a clean and comfortable environment and follow safe practices, including risk assessments

Skills

Compassionate care

Flexibility

Team player

Organisational skills

IT skills

Education

NVQ Level 2 in Health and Social Care

Tools

Microsoft Office

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Bank Care and Support Assistant

Clover Court, Clapham Road South, Lowestoft, NR32 1RB

£13.15 per hour

Hours as and when required

Empower independence, every single day

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year - and we’re excited to welcome a new Bank Care and Support Assistant to our vibrant disability service at Clover Court, Clapham Road South, Lowestoft, NR32 1RB.

You’ll be part of a compassionate, community-focused team supporting people with a disability that puts people first - every single day. #BeYourBest is more than a hashtag - it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Support customers with learning and physical disabilities to build independence and reach their potential
• Work as a key worker to help individuals create and follow care and support plans
• Provide personalised care, including sensitive personal care and safe medication management
• Assist customers with daily routines such as getting up, washed and dressed
• Support customers to access the community, including shops, cafés, friends and appointments
• Promote a positive culture by engaging with customers and reducing social isolation
• Help maintain a clean and comfortable environment and follow safe practices, including risk assessments

Your skills

• Experience delivering personal care is helpful but not essential
• Kind, caring and compassionate nature
• Ability to work well both independently and as part of a team
• Flexible and adaptable to changing customer needs
• Strong organisational skills
• NVQ Level 2 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

• A variety of online discounts and rewards from major retailersHealth and well-being plansA wide range of learning and development opportunities
• Health and well-being plans
• A wide range of learning and development oppotunities

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Job Reference: 229279

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.