Bank Administrator

NHS Jobs; East Hagbourne; Presencial; GBP 15.000 - 21.000; Tempo parcial

Benefícios oferecidos por esta vaga

Paid annual leave

Training opportunities

Friendly environment

EAP We Care

Resumo da vaga

Operose Health's Oak Tree Health Centre in Didcot is seeking a Receptionist/Administrator to welcome patients, manage appointments and handle confidential records. Strong communication and basic IT skills (Word, Excel, email) are required to deliver a high-quality, patient-focused service.

The bank/zero-hours position offers flexible hours, a friendly team, and access to internal training and development to support professional growth.

Qualificações

• Reception or customer care experience is essential and strong spoken/written communication.
• Basic PC skills with Word, Excel and email.
• Ability to follow processes and maintain data security/confidentiality.
• NHS experience welcome but not essential.

Responsabilidades

• Respond to patient queries and liaise with the primary care team, manage appointment requests, signpost services, and maintain patient records.
• Email, scan and code clinical correspondence.
• Process prescriptions requests.
• Use other information systems to support efficient workflow processes.

Conhecimentos

Reception experience

Customer care

Microsoft Word

Microsoft Excel

Email proficiency

Descrição da vaga

Job title:Receptionist/Administrator Location:Oak Tree Health Centre, Didcot Salary:£13.25 per hour Hours: 0 (Bank) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities:

• Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Ideal Candidate:

• Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain confidently and data security.
• Previous experience of working in the NHS is welcome but not essential.

Package Description:

• Competitive hourly remuneration
• Accrued paid annual leave
• Friendly and vibrant environment
• Access to internal training and development
• EAP We Care