Band 8a Case Manager - Reachout

NHS; Birmingham; Hybrid; GBP 55,000 - 63,000; Full time

Job summary

A mental health service provider in Birmingham seeks a Band 8a Case Manager to oversee complex forensic mental health cases. This pivotal role involves strategic coordination and ensuring quality care for individuals in secure services. You will collaborate with clinicians, commissioners, and multi-agency partners while balancing various legal and clinical frameworks. The position requires resilience and adaptability, with a commitment to person-centred care and service user advocacy. A registered social worker with experience in forensic services is essential.

Responsibilities

• Provide strategic oversight of secure pathways for individuals within the region
• Engage in national travel and strategic forums

Skills

Comprehensive understanding of legislative, clinical, and policy frameworks relating to forensic mental health

Excellent communication, analytical, negotiation, and report-writing skills

Commitment to person-centred and recovery-oriented care

Leadership and Accountability

Collaborative Working

Service User Advocacy

Adaptability

Quality and Safety

Familiarity with electronic patient record systems

Proficient in Microsoft Packages

Education

Registered social worker with substantial post-registration experience

Advanced study or training in forensic mental health

Job description

Birmingham and Solihull Mental Health NHS Foundation Trust

Band 8a Case Manager - Reachout

The closing date is 14 December 2025

The Band 8a Forensic Case Manager is a pivotal position embedded within a provider collaborative, operating in accordance with the NHS England (NHSE) National Case Manager Standard Operating Procedure (SOP). The postholder is responsible for the strategic coordination, management, and oversight of complex forensic mental health cases, ensuring delivery of high-quality, person-centred care throughout secure services and care pathways. This role supports service users as they transition towards recovery and reintegration, acting as a principal interface between service users, clinicians, commissioners, and multi‑agency partners. The postholder exercises sound judgement to balance public safety, legal frameworks, and individual clinical requirements.

Main duties of the job

Band 8a Forensic Case Managers provide strategic oversight of secure pathways for individuals within the region, ensuring alignment with NHSE commissioning intentions, national policy, and the operational frameworks of the provider collaborative.

The role will involve national travel, participation in strategic forums, and engagement in escalation or incident management as required by the national SOP and collaborative agreements.

The role is based on hybrid working arrangements, with an expectation of regular site based working.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Person Specification

Skills & Knowledge

• Comprehensive understanding of legislative, clinical, and policy frameworks relating to forensic mental health, including the Mental Health Act, Mental Capacity Act, and MAPPA
• Excellent communication, analytical, negotiation, and report‑writing skills, with the ability to manage complex information and competing priorities
• Commitment to person‑centred and recovery‑oriented care, partnership working, equality, and maintaining the highest standards of integrity and accountability.
• Leadership and Accountability: Provide visible, accountable leadership in managing complex forensic cases within the provider collaborative framework.
• Collaborative Working: Promote effective multidisciplinary and interagency collaboration to ensure continuity and seamless transitions of care.
• Service User Advocacy: Actively uphold the rights of service users, ensuring shared decision‑making and participation in care planning.
• Adaptability: Demonstrate resilience and flexibility in managing challenging situations and shifting priorities.
• Quality and Safety: Foster a culture of continuous improvement, risk management, and service excellence in forensic care delivery.
• Evidence of post qualifying and continuing professional development.
• Familiar and or working knowledge of electronic patient record systems such as RIO and NCMS
• Proficient in Microsoft Packages eg Excel

Experience

• Demonstrable experience within forensic or secure mental health services, with expertise in case management, risk assessment, and multi‑agency working, ideally within a collaborative context
• Provide clinical supervision to other staff, based on a strong clinical understanding of the issues and the client group
• Experience of researching best practice interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).

Training & Qualifications

• Registered social worker with substantial post‑registration experience
• Advanced study or training in forensic mental health is desirable.

Personal Qualities

• A thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day‑to‑day working practices, but also in relation to management systems.
• Resilient, Adaptability, flexibility and ability to cope with uncertainty and change.
• Professional calm and efficient manner.
• Ability to offer high support and high challenge as appropriate to colleagues within the team
• Ability to mobilise around a large geographical area in a timely means in order to meet with service users , families and care providers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Ardenleigh Hospital, Thomas Telford House

£55,690 to £62,682 a year per annum, pro rata

Contract

Permanent

Working pattern

Full‑time

Reference number

436-7609824

Job locations

Ardenleigh Hospital, Thomas Telford House