Band 6 Group People Services Manager

NHS; Birmingham; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A healthcare provider is seeking a motivated Band 6 Group People Services Manager to lead their People Advisory Service in Birmingham. The ideal candidate will have significant generalist HR experience, exceptional management skills, and a commitment to fostering a positive team environment. This role offers flexible working conditions with a requirement to be on-site part of the week, and it focuses on providing critical HR support and advice across various Trust sites.

Qualifications

• Must hold a Graduate CIPD or equivalent qualification.
• Significant generalist HR experience in a complex organisational context.
• Demonstrated leadership and management skills.

Responsibilities

• Lead the People Advisory Service and manage team performance.
• Provide guidance and support to team members.
• Coordinate and prioritize tasks to meet service levels.

Skills

Generalist HR experience

Management experience

Employee relations knowledge

Training delivery

Consultation with Trade Unions

Education

Graduate CIPD or equivalent

Leadership and Management qualification

Job description

Band 6 Group People Services Manager

The closing date is 08 December 2025

We are seeking a highly motivated and confident individual to lead our People Advisory Service within Group People Services. This post is fixed term to cover maternity leave. You will be responsible for supervising, managing, and motivating team members daily to ensure smooth operations and effective collaboration.

The People Advisory Service is the first point of contact for staff and managers across the Trust to seek prompt, accurate and consistent advice on all people related matters, including but not limited to the interpretation and appropriate application of Agenda for Change terms and conditions of employment, People policies and procedures with a key focus on embedding a 'Just Learning Culture' as well as early intervention and informal resolution of workplace disputes.

The post holder will be solutions focussed and passionate about coaching and supporting the team in dealing with cases which are difficult and sensitive. You will also be able to demonstrate an expert knowledge in the field of employee relations, showing evidence of keeping up to date with legislative changes and maintaining continuous professional development. You will be innovative, team-focussed, and values based in your practice.

This is a very busy operational role and the post-holder must be resilient and be able to deal with multiple conflicting demands and pressures, whilst continuing to support the team and managing own case load of complex people issues.

Main duties of the job

You will provide guidance and operational management to team members, setting clear individual and team goals, coordinate, prioritise, and delegate tasks to ensure team objectives and service levels are met, foster open and positive communication within the team and across departments, identify team strengths and weaknesses, providing coaching and development opportunities, proactively resolve conflicts and operational issues as they arise, monitor team performance and report on progress to management.

The primary base for this role will be at Queen Elizabeth Hospital; however, travel will be required across all the Trust sites including Heartlands, Good Hope and Solihull. This post offers flexible working, with a requirement to be on site at least 60% of the working week.

For informal enquiries, please contact: Munira Khalifa, Associate Director of People, Group/ Corporate Services, [e-mail] or telephone [phone].

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

Please Note:: for a detailed look at this exciting vacancy please see attached detailed job description.

Qualifications

• Graduate CIPD (Chartered Institute of Personnel and Development) or equivalent post graduate level training, knowledge and experience.
• Evidence of continuing professional development.
• Member of the Chartered Institute of Personnel and Development.
• Leadership and Management qualification.

Experience

• Significant experience of recent generalist HR experience in a large, complex organisation.
• Experience of managing staff, including attendance, performance, annual appraisals, professional development and conduct management.
• Experience of consultation and working in partnership with Trade Unions.
• Experience of developing and delivering training interventions to staff and managers.
• Experience of up to date and thorough working knowledge of Employment Law and People Management best practice.
• Experience of working in a fast-paced, pressurised environment.
• Knowledge or awareness of current relevant NHS policy context.
• Knowledge/ experience of Safeguarding Adults & Children.
• Knowledge of current NHS financial budget management.
• Good understanding of data protection/ confidentiality principles (related to personally and/or commercially sensitive information).
• Experience working in a healthcare environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.