Band 3 Receptionist

Brook Street; Antrim; On-site; GBP 17,000 - 19,000; Full time

Job summary

The NHS in North Belfast is seeking a friendly Receptionist to greet patients, visitors and staff, and to provide essential administrative support in a busy ward environment.

You will input data into computer systems, manage filing and mail, schedule appointments, relay messages with confidentiality, and liaise with clinical teams to keep services running smoothly.

Rate of pay is £12.75 per hour, with Monday to Friday hours, reflecting a valued role within the NHS team.

Qualifications

• Welcoming patients, visitors and staff with professionalism.
• Accurate data input and retrieval using computer systems.
• Maintaining filing systems and processing mail efficiently.
• Accurate information sharing across the team.
• Discreet handling of messages and confidentiality.
• Handling queries from patients and staff with empathy.

Responsibilities

• Welcome patients, visitors and staff with a warm, professional approach.
• Use computer systems to input and retrieve vital information.
• Maintain filing systems and process mail efficiently.
• Collate and share information accurately across the team.
• Take and relay messages with care and confidentiality.
• Manage queries from patients and staff, ensuring everyone feels supported.
• Prepare, organise, and transport medical records safely.
• Schedule appointments and arrange meetings.
• Provide essential administrative support such as photocopying and document handling.

Skills

Greeting and customer service

Data entry

Communication

Telephone etiquette

Tools

Computer systems

Office equipment

Photocopying

Job description

Join Our Team as a Receptionist - Make a Difference Every Day

Are you organised, approachable, and passionate about helping others? Join our dedicated NHS team as a Receptionist and play an essential role in keeping our wards running smoothly and efficiently. This is your opportunity to be part of a caring environment where every detail matters - and every contribution counts.

Location - North Belfast

Rate of pay £12.75, Monday to Friday 9am until 5pm

What You'll Do:

• Welcome patients, visitors and staff with a warm, professional approach.
• Use computer systems to input and retrieve vital information.
• Maintain filing systems and process mail efficiently.
• Collate and share information accurately across the team.
• Take and relay messages with care and confidentiality.
• Manage queries from patients and staff, ensuring everyone feels supported.
• Prepare, organise, and transport medical records safely.
• Schedule appointments and arrange meetings.
• Provide essential administrative support such as photocopying and document handling.

Your Approach:

You’ll be a key part of our ward team, promoting teamwork, openness, and respect. You’ll act with integrity and professionalism at all times, ensuring confidentiality and compassion in every interacton.

Why Join Us?

At the NHS, every role is vital. As a Receptionist you'll support clinical teams, patients, and families - helping us deliver care with compassion and efficiency.

In return, you'll gain valuable experience in a supportive team, with opportunities for personal growth and a genuine sense that your work makes a difference.