Band 3 Admin Assistant

Virtual Bridges; Craigavon; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits as an Administrative Assistant at a vibrant healthcare environment. This role involves managing referrals, ensuring protocol compliance, and providing essential administrative support within the Cardiology department. You will be part of a dynamic team that values your contributions and fosters your professional growth. If you have a keen eye for detail, excellent organizational skills, and a passion for making a difference, this position is perfect for you. Join a supportive workplace where your skills can truly shine and make a meaningful impact in the community.

Qualifications

• Experience in administrative roles is essential.
• Proficiency in Microsoft Office applications is required.

Responsibilities

• Manage referrals for cardiac investigations and maintain waiting lists.
• Answer calls and handle inquiries from the public and staff.

Skills

Organisational Skills

Attention to Detail

Interpersonal Skills

Conflict Resolution

Education

Relevant qualifications in administrative roles

Tools

Microsoft Office

TOMCAT

Job description

Are you ready to kickstart your career in a vibrant and supportive environment? We are seeking an Administrative Assistant to join our dynamic team at Craigavon Area Hospital Department. This is an exciting opportunity to make a meaningful impact while developing your skills.

Position: Administrative Assistant
Location: Craigavon Area Hospital Department
Hours: 32.5 hours per week (exclusive of meal times)
Pay: Competitive
Type: Temporary, with flexible working provisions available
Start Date: As soon as possible

What You'll Do:

1. Referral Management: Register incoming referrals for Cardiac investigations on the computerised system (TOMCAT) and add to relevant waiting lists.
2. Protocol Compliance: Ensure that all referrals are processed in line with protocols for timely prioritisation (Urgent, managed, and routine).
3. Booking Implementation: Fully implement booking using the waiting list by contacting patients as required and issuing letters.
4. Telephone Communication: Answer calls and deal with inquiries from various callers, including the public and other Trust staff.
5. Conflict Resolution: Use interpersonal skills to defuse complex or contentious calls.
6. Appointment Notifications: Assist in notifying of cancelled appointments and record information on TOMCAT regarding specific Cardiac Investigation results.
7. Record Management: Maintain, update, file, and retrieve departmental records, both manual and electronic.
8. Administrative Support: Provide cover for colleagues within the Cardiology department as required.

Who You Are:

1. You have relevant qualifications and experience in administrative roles.
2. You possess excellent organisational skills and attention to detail.
3. You are proficient in Microsoft Office applications and can manage multiple tasks efficiently.

Why Join Us?

At Brook Street, we believe in fostering talent and providing opportunities for growth. This role not only allows you to contribute meaningfully to our community but also offers a supportive environment where your skills can shine!

Ready to Make an Impact?

Don't let this opportunity pass you by! Submit your up-to-date CV or contact Jake Knocker at Brook Street for more information.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.