Bakery Shop Lead - Team Training & Service

Wenzel's the Bakers Ltd.; Basingstoke; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Free meal per shift

50% food discount

Pension scheme

28 days holiday

Birthday day off

Bonus schemes

Career progression

Employee discounts

Wellbeing support

Job summary

Wenzel’s the Bakers in the United Kingdom invites applications for an Assistant Shop Manager. The role focuses on leading a small team, preparing fresh ingredients, and delivering high-quality customer service while upholding the company’s standards for food quality and safety.

You will assist the Shop Manager with day-to-day operations, supervise shifts, and drive sales. The offer includes competitive pay, pension, substantial holiday entitlement, and career progression opportunities.

Qualifications

• Experience with team leading or supervising within food service or a retail setting.
• A good communicator with a track record of success in previous roles.
• Able to take responsibility within a fast-paced environment and provide high levels of customer service.

Responsibilities

• Ensuring store schedules and objectives are met by employees, successfully managing and controlling all aspects of the shop.
• Assisting the Shop Manager with training, leading and developing the team.
• Greeting customers and create an inviting experience.
• Receive and check daily deliveries.
• Assisting with the management of branch stock and produce.
• Maintaining shop displays.
• Have excellent knowledge and understanding of products.
• Preparation of food in line with the specification.
• Food and produce quality control.
• Maintaining the highest level of hygiene and food safety standards.
• The ability to work efficiently within a team
• Cash handling, till operation, and banking.
• Opening or closing the shop when required.
• Running shifts at various times during the week and when the manager is on annual leave.
• Driving sales and minimising wastage
• Providing great service experiences for your customers
• Working together and assist the Shop Manager with leading and training the team as required

Skills

Team leadership

Customer service

Communication

Food service

Retail experience

Job description

Wenzel’s the Bakers in the United Kingdom invites applications for an Assistant Shop Manager. The role focuses on leading a small team, preparing fresh ingredients, and delivering high-quality customer service while upholding the company’s standards for food quality and safety.

You will assist the Shop Manager with day-to-day operations, supervise shifts, and drive sales. The offer includes competitive pay, pension, substantial holiday entitlement, and career progression opportunities.