Backshift Shift Manager - Lead a Dynamic Logistics Team

Chloe Hale; Plymouth; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive Rates of Pay

25 days holidays + bank holidays

Long service recognition

Pension scheme

Life assurance

Employee assistance programme

Job summary

DX is seeking a Shift Manager in Plymouth to lead the daily shift operation within a fast-paced logistics environment. You will manage warehousing activities, ensure service levels align with SLAs, and drive performance while coordinating a team to deliver accurate sortation and top-quality customer service.

Reporting to the Operations Manager, you will oversee cost control, conduct, attendance, and training, with a strong focus on achieving KPI targets and safeguarding safety standards.

Qualifications

• Experience leading teams in logistics or distribution.
• Ability to meet KPIs and SLAs.

Responsibilities

• Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
• Ensure all activities are undertaken in line with company policies in safe and proactive manner.
• Managing costs and performance of the shift
• Lead and engage a team to drive excellent customer service
• Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
• Monitor KPI's, identify and communicate associated actions and highlight areas for improvement.
• Provide a shift summary and handover record with any exceptions detailed and actioned.

Skills

Team leadership

Logistics experience

KPI tracking

Job description

DX is seeking a Shift Manager in Plymouth to lead the daily shift operation within a fast-paced logistics environment. You will manage warehousing activities, ensure service levels align with SLAs, and drive performance while coordinating a team to deliver accurate sortation and top-quality customer service.

Reporting to the Operations Manager, you will oversee cost control, conduct, attendance, and training, with a strong focus on achieving KPI targets and safeguarding safety standards.