Guest Experience F&B Supervisor

Hilton; Towcester; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Competitive pay and service charge

Go Hilton travel programme

Food & beverage discounts

Free meals on duty

28 days holiday including bankholidays

Job summary

Hilton is seeking a Food and Beverage Supervisor to lead events and guest experiences across our F&B outlets. You’ll supervise daily banquet operations, plan and execute breakfasts, luncheons, dinners, and galas, ensuring flawless setups and high service standards.

Join Hilton for a culture that values warmth, integrity and teamwork, with benefits including travel perks, restaurant discounts, free meals on duty, generous holiday allowance and development opportunities to grow your career.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership. A belief that Teamwork drives the best outcomes.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Supervise execution of events: Plan, organize, and execute various events within our F&B outlets, such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
• Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage
• Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event
• Manage team performance: Oversee F&B team, including scheduling, supervision, coaching, and recognition
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Job description

Hilton is seeking a Food and Beverage Supervisor to lead events and guest experiences across our F&B outlets. You’ll supervise daily banquet operations, plan and execute breakfasts, luncheons, dinners, and galas, ensuring flawless setups and high service standards.

Join Hilton for a culture that values warmth, integrity and teamwork, with benefits including travel perks, restaurant discounts, free meals on duty, generous holiday allowance and development opportunities to grow your career.