B2B Customer Success & Account Manager

Medlock Partners; Stockport; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave plus bank holidays

Health cash plan and private GP access

Performance-related bonus scheme

Ongoing training and professional development

Job summary

Medlock Partners is seeking an Account Manager / Customer Success Executive in Stockport, England, offering a competitive salary between £32k–35k with up to £40k OTE. Join a fast-growing organization dedicated to fostering a positive workplace culture for success and growth.

Your role will involve developing strong customer relationships, managing inquiries, and supporting order processing. Ideal candidates will have experience in B2B Account Management, excellent communication skills, and a proactive mindset.

Enjoy perks like 25 days annual leave, health cash plans, performance-related bonuses, and ongoing professional development opportunities.

Qualifications

• Previous experience in B2B Account Management, Customer Success, or Client Relationship roles.
• Strong written and verbal communication abilities.
• Ability to manage multiple priorities and customer accounts.

Responsibilities

• Manage and develop relationships with assigned B2B customer accounts.
• Act as the main point of contact for customer enquiries.
• Provide support with order processing and product enquiries.

Skills

Relationship-building

Negotiation

Problem-solving

Communication

Commercial awareness

Job description

Medlock Partners is seeking an Account Manager / Customer Success Executive in Stockport, England, offering a competitive salary between £32k–35k with up to £40k OTE. Join a fast-growing organization dedicated to fostering a positive workplace culture for success and growth.

Your role will involve developing strong customer relationships, managing inquiries, and supporting order processing. Ideal candidates will have experience in B2B Account Management, excellent communication skills, and a proactive mindset.

Enjoy perks like 25 days annual leave, health cash plans, performance-related bonuses, and ongoing professional development opportunities.