B2B Customer Service & Orders Administrator

Job Advert; High Peak; On-site; GBP 25,000 - 31,000; Full time

Job summary

Job Advert in Brough, Hull is seeking a Customer Service Administrator to join a growing business. The role focuses on delivering excellent B2B email support, with some telephone contact, and processing orders accurately.

You will need strong communication and organisational skills, attention to detail, and a proactive, solutions-focused approach as the company expands. Salary is Circa £28,000 and it is a permanent, full-time position.

Qualifications

• Experience in B2B customer service or order processing preferred.
• Excellent communication and organisational skills required.
• Strong attention to detail with proactive, solutions-focused mindset.

Responsibilities

• Respond to B2B customer enquiries and resolve queries efficiently
• Process customer orders accurately
• Provide delivery and order updates
• Deal with pricing and invoice queries
• Investigate and resolve customer issues
• Liaise with internal departments to resolve queries
• Maintain strong customer relationships
• Ensure a high level of customer service at all times

Skills

Excellent communication

Organisational skills

Proactive solutions

Job description

Job Advert in Brough, Hull is seeking a Customer Service Administrator to join a growing business. The role focuses on delivering excellent B2B email support, with some telephone contact, and processing orders accurately.

You will need strong communication and organisational skills, attention to detail, and a proactive, solutions-focused approach as the company expands. Salary is Circa £28,000 and it is a permanent, full-time position.