B2B Account Manager

Golf Traveller; Greater London; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established player in the luxury travel sector seeks a motivated B2B Account Manager to enhance client relationships and drive growth. This role involves managing existing accounts while establishing new ones within the travel industry. You will conduct educational seminars and webinars, ensuring clients are well-informed about our luxury offerings. A passion for travel and golf, along with strong communication skills, will be key to your success in this dynamic and expanding team. Join a forward-thinking company that values creativity and ambition, and be part of a journey that redefines golf travel experiences.

Benefits

25 days paid holiday

Company-wide bonus eligibility

Monthly destination training

Brand new laptop

Quarterly team outings

Exposure to international business

Qualifications

• Experience in luxury travel or hospitality is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Manage key accounts and establish new accounts in the travel sector.
• Deliver educational seminars and represent the brand at events.

Skills

Communication Skills

Organizational Skills

Numeracy Skills

Analytical Skills

Creativity

Teamwork

Self-starter

Digital Tools Proficiency

Ambition

Education

Experience in Luxury Travel or Hospitality

Tools

Digital Tools

Job description

Golf Traveller is a luxury sector B2C and B2B golf tour operator and event organiser. Our management has long histories in golf, travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and concierge providers, HNW individuals, private family offices and corporate entities invested in golf.

Our offices are in London, St Andrews, Stockholm, Oslo, Singapore and Jakarta. We have ambitious plans for further growth and are looking for people with the same ambition to help us achieve them. Candidates should have travel industry experience, preferably in the luxury segment, an interest in golf and an understanding of its language.

About the opportunity

• Manage a book of current key accounts
• Establish a new book of accounts from our target segment (travel agencies, host agencies, lifestyle management businesses and tour operators)
• Deliver educational seminars and webinars to clients with the Golf Traveller service and product portfolio offering (in person and online)
• Attend industry trade events and represent the Golf Traveller brand
• Work closely with the Head of Dept. to help identify booking trends and in-demand destinations.
• Report monthly progress reports to the Head of Dept.
• Manage the advisor relationship from first enquiry through to return (and beyond)
• Offer an advisory role to ensure the end client maximises their time at each destination by experiencing the best courses and non-golf experiences
• Ensure agency product and marketing teams are aware of GT hero products
• Check in with key points of contact to understand attitudes, concerns and feedback that may affect future revenue
• 40 hours per week
• Reports to: Accounts Manager
• Location: London/Hybrid

What you can expect

• A very competitive salary, dependent on experience
• 25 days paid holiday per annum plus 8 public holidays
• Eligibility for company-wide bonus and incentive schemes
• Monthly destination training by industry experts
• A brand new laptop
• Quarterly team outings
• Exposure to international business in a fast-growing company

If you have the below attributes, we want to hear from you

• Self-starter, with a passion for travel and golf
• Comfortable using digital tools to complete daily tasks
• Work well in a team
• Strong numeracy and communication skills - both written and verbally
• Strong organisational skills and granular attention to detail
• Willingness to travel
• Analytical approach
• Ability to work autonomously when required
• Creativity
• Ambition & motivation to succeed

At the core of the role you'll be asked to manage current accounts (travel agencies, host agencies, lifestyle management businesses and tour operators) as well as being tasked with establishing new accounts within the industry in order to contribute towards the business's revenue targets. You will be the direct point of contact between the account and the business and carry out seminars and webinars educating advisors of the Golf Traveller services and portfolio of destinations.

As a B2B Account Manager, you will be working directly with luxury travel advisors creating bespoke itineraries for their clients and establishing a full and thorough brief to ensure that we are meeting their every need and requirements before handing it to the product team for design.

It will be your responsibility to understand the Golf Traveller services and destination portfolio so that you can offer the very best advice to our B2B clients.

Ideal candidates will have work experience in the luxury travel or hospitality industry in a similar or relevant role, with an interest in or understanding of golf as an added advantage. A creative and commercial mindset, excellent communication skills (both in person and digitally), and a passion for delivering exceptional customer experiences are essential. We’re looking for someone eager to learn, grow, and make a meaningful contribution to our dynamic and expanding team.

Please note we do not provide sponsorships to those who require it and will only accept applications from those who have full rights to work in the UK and IDLR status.

We are committed to fostering an inclusive and diverse workplace where all individuals are valued and respected. We firmly believe that diversity drives innovation and strengthens our ability to serve our customers. As an equal opportunity employer, we strive to create an environment where everyone feels empowered to contribute and thrive.

If you require reasonable adjustments to support you during the recruitment process, please let us know. We will make every effort to accommodate your needs.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development
• Travel Arrangements