Automotive Parts Advisor – Fast-Paced, Customer-Focused

Hawk 3 Talent Solutions; Exeter; On-site; GBP 22,000 - 26,000; Full time

Job summary

Hawk 3 Talent Solutions is seeking a Parts Advisor to join a well-established automotive parts business with multi-location coverage including Seaton, Exeter, Crediton and Bovey Tracey. The role involves sourcing parts, processing orders, and assisting workshop teams to ensure smooth parts flow.

The ideal candidate will have previous automotive experience, strong product knowledge, and excellent customer service skills to support customers and suppliers in a busy environment.

Qualifications

• Previous automotive experience is essential.
• Good knowledge of automotive parts and vehicle components.
• Excellent customer service and communication skills.
• Ability to accurately identify and source correct parts.
• Ability to work effectively under pressure and in a busy environment.
• Confident and professional approach when dealing with customers and suppliers.

Responsibilities

• Dealing with customers both dace to face and over the telephone, providing a friendly and professional service
• Identifying and sourcing the correct parts to meet customers and workshop requirements
• Ordering parts from manufacturers and suppliers
• Checking prices, availability and delivery times
• Processing parts orders accurately and efficiently
• Liaising with suppliers to ensure parts re delivered within timescales
• Receiving, checking and organizing incoming stock
• Maintaining accurate stock records
• Preparing parts for customer collection
• Supporting wider team with the day to day running of the business
• Working efficiently in a busy environment

Skills

Automotive parts knowledge

Customer service

Communication

Parts identification

Stock control

Job description

Hawk 3 Talent Solutions is seeking a Parts Advisor to join a well-established automotive parts business with multi-location coverage including Seaton, Exeter, Crediton and Bovey Tracey. The role involves sourcing parts, processing orders, and assisting workshop teams to ensure smooth parts flow.

The ideal candidate will have previous automotive experience, strong product knowledge, and excellent customer service skills to support customers and suppliers in a busy environment.