Aviation Ops Control Lead — Real-Time Flight Planner

flexjetuk; Farnborough; On-site; GBP 42,000 - 56,000; Full time

Job summary

Flexjet seeks an experienced Rotary Operations Controller to plan, coordinate, and execute helicopter flight operations. You will monitor flights, coordinate crews and logistics, and ensure safety and compliance across the client journey.

The role requires aviation operations experience, strong regulatory knowledge, and the ability to manage multiple priorities in a high-pressure environment. Collaboration with Sales, Client Services, and authorities is essential.

Qualifications

• Proven experience in an Operations Control role within aviation.
• Strong knowledge of CAA/EASA regulations and Flight Time Limitations (FTL).
• Experience in flight planning, scheduling, and real-time operational support.
• Ability to manage multiple priorities in a high-pressure environment
• Strong communication and stakeholder management skills.
• High attention to detail and commitment to safety and compliance.
• Proficiency in Microsoft Office and operational systems.

Responsibilities

• Plan and optimise daily flight schedules in line with regulatory, operational, and customer requirements.
• Monitor live operations, providing real-time support to flight crews including weather analysis, routing, and flight watch.
• Coordinate aircraft availability, maintenance inputs, and MEL restrictions.
• Manage flight handling, permits, and communication with aviation authorities.
• Support Sales and Client Services teams with flight planning, trip support, and Flight Suitability Checks.
• Ensure smooth execution of day-of-flight operations, including logistics, catering, and client updates.
• Proactively manage schedule changes and operational disruptions, balancing customer needs and cost implications.
• Maintain strong communication with internal teams, clients, and external partners.
• Build and maintain customer and industry relationships to enhance service delivery.
• Identify opportunities to improve efficiency and maximise fleet utilisation.

Skills

Operations control

Regulatory knowledge

Flight planning

Real-time ops support

Stakeholder management

Communication

Detail orientation

MS Office

Job description

Flexjet seeks an experienced Rotary Operations Controller to plan, coordinate, and execute helicopter flight operations. You will monitor flights, coordinate crews and logistics, and ensure safety and compliance across the client journey.

The role requires aviation operations experience, strong regulatory knowledge, and the ability to manage multiple priorities in a high-pressure environment. Collaboration with Sales, Client Services, and authorities is essential.