Aviation Client Success & Flight Coordination

TAG Aviation; Farnborough; On-site; GBP 38,000 - 52,000; Full time

Job summary

TAG Aviation in Farnborough is seeking a Client Services Liaison to manage and coordinate client flight activity, ensuring a seamless end-to-end experience through planning, communication, and operational support. You will liaise between clients, operations and internal teams to deliver flights in line with client expectations, monitor performance, resolve issues, and maintain high service standards.

The role requires strong English, exceptional telephone manners, and flexibility for

Qualifications

• Minimum 2 years in a commercial or client-focused environment.
• Experience in corporate or commercial aviation.
• High level of spoken and written English.

Responsibilities

• Client Coordination & Service Delivery
• Flight Planning & Operational Support
• Monitoring & Issue Resolution
• Collaboration & Internal Coordination
• Operational Administration & Data Management
• Client Experience & Brand Representation

Skills

Customer service

Communication

Operational coordination

English proficiency

Education

A-Level or equivalent

Job description

TAG Aviation in Farnborough is seeking a Client Services Liaison to manage and coordinate client flight activity, ensuring a seamless end-to-end experience through planning, communication, and operational support. You will liaise between clients, operations and internal teams to deliver flights in line with client expectations, monitor performance, resolve issues, and maintain high service standards.

The role requires strong English, exceptional telephone manners, and flexibility for