AV Technician / IT Support Technician, KINGS COLLEGE SCHOOL

Guardian Jobs; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious school is seeking an AV Technician/IT Support Technician for a full-time role starting August 2025. Responsibilities include A/V support, IT troubleshooting, and maintaining technical systems. The ideal candidate will possess strong communication skills and technical expertise, dedicated to enhancing educational experiences.

Qualifications

• Proven experience in providing technical support for audio-visual equipment.
• Basic understanding of IT support principles.
• Excellent communication and interpersonal skills.

Responsibilities

• Set up and operate audio-visual equipment for daily classroom use.
• Provide first-line IT support to staff and students.
• Assist with the management of user accounts and permissions.

Skills

Technical support

Problem-solving

Communication

Customer service

Teamwork

Education

Relevant industry certifications (e.g., CompTIA A+, AVIXA certifications)

Job description

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We are seeking to appoint a technician from August 2025 This is a full-time role working 40 hours per week.

Key responsibilities include:

A/V Support

• Set up and operate audio-visual equipment for daily classroom use, assemblies, meetings, and small-scale events.
• Troubleshoot and resolve technical issues with audio-visual equipment, including projectors, screens, microphones, speakers, and video conferencing systems.
• Maintain and repair audio-visual equipment, ensuring its proper functioning.
• Assist the A/V Project Manager in the setup and operation of audio-visual systems for larger events, such as concerts, plays, and conferences.
• Provide technical support to teaching staff and students on the use of audiovisual equipment.
• Maintain inventory of all audio-visual equipment and consumables.
  
  
  

IT Support

• Provide first-line IT support to staff and students, including troubleshooting
• Computer hardware and software issues and in particular with AV issues.
• Assist with the installation and maintenance of computer hardware and software.
• Support the school’s network infrastructure, including troubleshooting network connectivity issues.
• Assist with the management of user accounts and permissions.
• Provide basic help desk support to staff and students including staffing drop in sessions
  
  
  

General

• Work flexibly to accommodate the needs of the school, including evening and weekend work for events. Maintain a clean and organized work environment.
• Ensure all work is carried out in accordance with school policies and safety guidelines.
• Contribute to the continuous improvement of IT and A/V services within the school.
  
  
  

Essential Skills And Experience

• Proven experience in providing technical support for audio-visual equipment.
• Basic understanding of IT support principles and practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving1 and troubleshooting skills.
• Ability to work flexibly and adapt to changing priorities.
• Good customer service skills.
  
  
  

Desirable Skills And Experience

• Experience with industry-standard A/V software and control systems.
• Knowledge of networking principles and protocols.
• Experience with Microsoft Office Suite and other common software applications.
• Relevant industry certifications (e.g., CompTIA A+, AVIXA certifications).
  
  
  

Personal Attributes:

• Passion for technology and a desire to learn new skills.
• Proactive and results-oriented approach.
• Excellent attention to detail. Ability to work effectively under pressure.
• A commitment to providing excellent service to the school community.
  
  
  

King’s is one of the most successful schools in the world, with outstanding academic results, first-class pastoral care and a vibrant co-curriculum. Overlooking Wimbledon Common, the school is situated in one of the most attractive parts of south east England and benefits from exceptional grounds and facilities.

To apply for this role, please register your details online via our website (under useful information / career opportunities). Once you have registered your details with us, you can apply for vacancies by logging into the candidate area using your email address and chosen password. You will be asked to fill an online application form, upload a CV and provide a cover letter.

Closing date: Friday 20th June 2025 at 9am

Interviews: week commencing 23rd June 2025

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.

King’s is fully committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. King’s College School is fully committed to the principles of equality, diversity and inclusivity in its recruitment of teaching and support staff.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Advertising Services

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