Autonomous Vehicle Emergency Response Specialist

TaskUs; Manchester; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Private Medical Insurance through PMI,

Dental Insurance

Life Insurance

Income Protection Insurance

Pension Insurance

Job summary

TaskUs seeks an Emergency Response Specialist to support autonomous vehicles with real-time guidance and safety oversight in a dynamic, fast-paced environment. You will respond to complex driving situations, coordinate with AV systems, and help optimise routes while maintaining high safety standards.

Based in the UK, the role requires a background in 999/emergency telecoms or similar, strong de-escalation skills, and a commitment to safety. Comprehensive benefits are included.

Qualifications

• Background check and drug/alcohol screening required.
• Full UK driver’s license with at least 3 years driving experience and a clean record.
• Relevant experience in emergency response or 999-type roles is preferred.

Responsibilities

• Navigate AVs through challenging scenarios ensuring safe, efficient routing.
• Collaborate with autonomous systems to optimise paths amid closures/traffic.
• Monitor vehicle behaviour and intervene to uphold safety standards.
• Maintain clear human‑machine communication for timely responses.
• Adapt to changing road conditions and rapid problem solving.
• Contribute to ongoing improvements by analyzing performance data.
• Ensure compliance with safety regulations and certifications.

Skills

Emergency response

Communication

De-escalation

Problem solving

Customer service

Job description

TaskUs seeks an Emergency Response Specialist to support autonomous vehicles with real-time guidance and safety oversight in a dynamic, fast-paced environment. You will respond to complex driving situations, coordinate with AV systems, and help optimise routes while maintaining high safety standards.

Based in the UK, the role requires a background in 999/emergency telecoms or similar, strong de-escalation skills, and a commitment to safety. Comprehensive benefits are included.