Autonomous Vehicle Emergency Response Specialist

TaskUs; Manchester; Hybrid; GBP 32,000 - 37,000; Full time

Benefits offered by this job

Annual Salary: £32k

Private Medical Insurance (PMI)

Dental Insurance

Life Insurance

Income Protection

Pension

Job summary

TaskUs is hiring a Call Handler / Emergency Response Specialist for the Morning Shift in Manchester, UK. You will provide real-time guidance to autonomous vehicles, monitor safety, and coordinate with fleet operations to ensure safe, efficient journeys.

Requirements include 999/emergency telecommunications experience, a full UK driving license with a clean record, and high-level English fluency (C1/C2). This role supports a 24/7 operation with shift flexibility.

Qualifications

• 1 year minimum in 999/emergency telecommunications or similar.
• Full UK driving license with 3+ years of driving experience and a clean record.
• English proficiency at C1/C2 level.

Responsibilities

• Navigational guidance for autonomous vehicles in complex driving scenarios.
• Decision making to optimise driving paths considering traffic and lane closures.
• Safety oversight and proactive intervention to prevent hazards.
• Maintain clear communication with AV systems for timely responses.
• Adapt to dynamic road conditions and learn from performance data.

Skills

Emergency Telecommunications,

Job description

TaskUs is hiring a Call Handler / Emergency Response Specialist for the Morning Shift in Manchester, UK. You will provide real-time guidance to autonomous vehicles, monitor safety, and coordinate with fleet operations to ensure safe, efficient journeys.

Requirements include 999/emergency telecommunications experience, a full UK driving license with a clean record, and high-level English fluency (C1/C2). This role supports a 24/7 operation with shift flexibility.