Autonomous Field Service Engineer - PLC & Automation (NE)

Omega Resource Group; North East; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Company van

Laptop

Mobile phone

2:30pm finish Fridays

25 days holiday

Bank holidays

Employer pension contribution

Income protection

Death in service cover

Enhanced maternity and paternity pay

GP access

Free eye tests

Training and career development

Wellbeing discounts

Job summary

Omega Resource Group is seeking a Field Service Engineer to service customer sites across the North East. You will diagnose faults, perform repairs and deliver projects while building long-term customer relationships.

A hands-on engineer with electrical and mechanical fault-finding skills and willingness to travel is ideal for this role. The position offers a Monday–Thursday 08:00–17:00 schedule, Friday 08:00–14:30, a salary of £35,000–£40,000 plus a company van, overtime and extensive benefits.

Qualifications

• Time-served apprenticeship or NVQ Level 3 / C&G or equivalent Electrical / Electromechanical qualification.
• Strong electrical fault-finding and controls experience.
• Good understanding of PLCs and industrial automation systems.
• Experience with single phase, three phase and low voltage systems.
• Driving licence and willingness to travel.

Responsibilities

• Provide customer training and technical support following installations.
• Diagnose electrical and mechanical faults and carry out effective repairs.
• Respond to breakdown situations and minimise customer downtime.
• Work with PLC-controlled and automated machinery.
• Support customers with preventative maintenance and equipment optimisation.
• Produce detailed service reports and technical documentation.
• Maintain accurate records through the company CRM system.
• Build and maintain strong customer relationships across your region.
• Work closely with engineering, technical and sales teams to support projects.
• Identify opportunities for continuous improvement and customer enhancements.
• Manage workload, travel schedules and project commitments effectively.
• Ensure all work is completed in line with health and safety requirements.
• Participate in a 1 week in 7 on-call rotation once fully trained.

Skills

Electrical fault-finding

PLCs

Industrial automation

Customer facing

Education

NVQ Level 3 / C&G or equivalent

Tools

PLC systems

Job description

Omega Resource Group is seeking a Field Service Engineer to service customer sites across the North East. You will diagnose faults, perform repairs and deliver projects while building long-term customer relationships.

A hands-on engineer with electrical and mechanical fault-finding skills and willingness to travel is ideal for this role. The position offers a Monday–Thursday 08:00–17:00 schedule, Friday 08:00–14:30, a salary of £35,000–£40,000 plus a company van, overtime and extensive benefits.