Field Service Engineer – PLC & Automation (North East)

Omega Resource Group; Beehive Workshops; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Company van

Laptop and mobile phone

25 days holiday + bank holidays

5% employer pension contribution

Life insurance/Death in service

Job summary

Omega Resource Group is seeking a Field Service Engineer to service customer sites across the North East region. The role involves diagnosing electrical and mechanical faults, carrying out repairs, and supporting preventative maintenance on PLC-controlled and automated machinery.

You will travel extensively, build strong customer relationships, and contribute to project work alongside engineering and sales teams.

Qualifications

• Time-served apprenticeship or equivalent electrical/electromechanical qualification.
• Strong electrical fault-finding and controls experience.
• Good understanding of PLCs and industrial automation systems.
• Experience working on single phase, three phase and low voltage systems.
• Knowledge of pneumatics and hydraulics.
• Strong mechanical maintenance and repair skills.
• Previous field service, installation, commissioning or maintenance experience.
• Excellent communication and customer-facing skills.

Responsibilities

• Provide customer training and technical support after installations.
• Diagnose electrical and mechanical faults and perform repairs.
• Respond to breakdowns to minimise downtime.
• Work with PLC-controlled and automated machinery.
• Support preventative maintenance and equipment optimisation.
• Produce detailed service reports and technical documentation.
• Maintain records in the CRM system.
• Build and maintain relationships with customers across the region.
• Collaborate with engineering, technical and sales teams on projects.
• Identify opportunities for improvements and customer enhancements.

Skills

Electrical fault-finding

PLCs & automation

Maintenance engineering

Customer facing skills

Driving licence

Travel readiness

Mechanical maintenance

NVQ Level 3 cert

Education

Time-served apprenticeship

NVQ Level 3

C&G or equivalent electrical/electromechanical

Tools

PLC software

Industrial automation systems

Job description

Omega Resource Group is seeking a Field Service Engineer to service customer sites across the North East region. The role involves diagnosing electrical and mechanical faults, carrying out repairs, and supporting preventative maintenance on PLC-controlled and automated machinery.

You will travel extensively, build strong customer relationships, and contribute to project work alongside engineering and sales teams.