Automotive Workshop Manager | Lead Workflow & Quality

OC Motor Repair Limited

West Midlands

Sur place

GBP 35 000 - 40 000

Plein temps

Il y a 3 jours
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Avantages offerts par ce poste

Monthly bonus
Internal promotion opportunities
Lottery scheme with jackpot
Charity fundraising events
Star of the Month
20 days annual leave + bank holidays
Pension scheme
Annual work events
Free uniform

Résumé du poste

OC Motor Repairs seeks a Workshop Controller/Workshop Manager to lead a busy vehicle repair workshop, ensuring efficient workflow, high quality workmanship and strong customer service. You will monitor the flow of work, support a prompt first-time fix and boost productivity through coaching and hands-on leadership.

The role balances technical understanding with people management and clear communication to maintain high standards across the workshop, while contributing to continuous improvement

Qualifications

  • Previous workshop control or management experience
  • Strong automotive technical background preferred
  • Excellent leadership and people management abilities
  • Excellent customer service skills and a strong customer focus
  • Clear communication and organisational skills

Responsabilités

  • Manage workflow through the workshop to support timely completion
  • Check quality of technicians’ work and support a prompt first-time fix
  • Drive workshop utilisation, efficiency and productivity
  • Coach and support technicians to improve performance
  • Lead by example in delivering excellent customer service and encouraging recommendations

Connaissances

Leadership
Team management
Customer service
Time management
Communication

Description du poste

OC Motor Repairs seeks a Workshop Controller/Workshop Manager to lead a busy vehicle repair workshop, ensuring efficient workflow, high quality workmanship and strong customer service. You will monitor the flow of work, support a prompt first-time fix and boost productivity through coaching and hands-on leadership.

The role balances technical understanding with people management and clear communication to maintain high standards across the workshop, while contributing to continuous improvement

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