Automotive Technical Service Trainee – OEM Engineer Path

Cooper & Hall Limited; Stowmarket; On-site; GBP 25,000 - 32,000; Full time

Job summary

Cooper & Hall Limited in the United Kingdom is seeking a Technical Service Postgraduate for a 12-month fixed-term contract. You will undergo a structured training program to develop the technical skills and customer service expertise required to support and maintain our products and services.

During the rotation, you will learn diagnostic tools and communication with customers, work with engineering, sales and quality teams, and progress into future Technical Service roles while contributing to

Qualifications

• Bachelor's degree or diploma in Engineering with good academic record.
• 1-3 years of professional work experience in the field will be an asset.
• Strong problem‑solving skills and analytical thinking.
• Good communication skills, both verbal and written.
• Willingness to learn and adapt in a fast‑paced environment.
• Ability to work collaboratively in a team setting.
• Customer‑oriented mindset with a focus on service excellence.
• Proficiency in using computers and common software applications.
• English proficiency, other languages will be an asset.

Responsibilities

• Participate in structured training program (12 months length) to gain knowledge of company products, services, and technical support processes.
• Learn from senior technical service staff in diagnosing and resolving customer technical issues.
• Learn to use diagnostic tools, software, and equipment relevant to the technical service function.
• Learn how to communicate effectively with customers to understand their technical problems and provide timely updates.
• Collaborate with cross-functional teams such as engineering, sales, and quality assurance to elevate and resolve complex issues.
• Maintain awareness of industry trends, new technologies, and best practices in technical service.
• Adhere to company policies, safety standards, and quality procedures.
• Participate in continuous improvement initiatives to enhance service delivery.

Skills

Problem solving

Communication

Teamwork

Computer skills

English proficiency

Education

Bachelor's degree in Engineering

Job description

Cooper & Hall Limited in the United Kingdom is seeking a Technical Service Postgraduate for a 12-month fixed-term contract. You will undergo a structured training program to develop the technical skills and customer service expertise required to support and maintain our products and services.

During the rotation, you will learn diagnostic tools and communication with customers, work with engineering, sales and quality teams, and progress into future Technical Service roles while contributing to