Automotive Service Advisor (Maternity Cover)

Wessex Garages; Gloucester; Remote; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Holiday allowance

Pension scheme

Discounted car purchase

Cycle to Work scheme

Wellbeing support

Zusammenfassung

Wessex Garages in the United Kingdom is seeking a Service Advisor on a fixed-term maternity cover to join our busy aftersales team. You will help customers through service and repair journeys, coordinate with the workshop, and manage bookings, invoicing and records with accuracy and a service-focus.

The successful candidate will be a clear communicator, comfortable with IT systems, and able to multitask in a fast-paced environment while delivering high-quality customer care and upselling where

Qualifikationen

• Customer-focused approach with excellent service.
• Tech-savvy and comfortable with IT systems.
• Adaptable multitasker in a busy environment.
• Excellent communicator with clear explanations.
• Organised and efficient, balancing customer and workshop needs.
• Attention to detail in capturing customer information and processes.
• Full UK driving licence is a must.

Aufgaben

• Assist customers with service and repair needs professionally and efficiently.
• Coordinate repairs with workshop to keep vehicles moving.
• Manage computer-based jobs, purchases and invoicing while protecting interests.
• Explain faults and repairs clearly and offer practical solutions.
• Maintain accurate customer and vehicle records including service histories.
• Upsell aftersales products and services when appropriate.
• Keep the customer database updated for quick action.

Kenntnisse

Customer-focused

Tech-savvy

Adaptability

Communication

Organised

Attention to detail

Driving licence

Jobbeschreibung

Wessex Garages in the United Kingdom is seeking a Service Advisor on a fixed-term maternity cover to join our busy aftersales team. You will help customers through service and repair journeys, coordinate with the workshop, and manage bookings, invoicing and records with accuracy and a service-focus.

The successful candidate will be a clear communicator, comfortable with IT systems, and able to multitask in a fast-paced environment while delivering high-quality customer care and upselling where