Automotive Service Advisor: High Earning, Weekdays Only

autoskills-uk; Tudhoe; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive group in Nuneaton seeks an experienced Automotive Service Advisor to enhance customer relationships and streamline service operations. The ideal candidate will manage workshop flow, facilitate customer interactions, and drive service sales. Strong earnings potential of up to £34,000 OTE is available through a transparent bonus structure. Applicants must have prior experience in a similar role and a Full UK Driving Licence. This opportunity offers a modern working environment with a commitment to quality service.

Benefits

Uncapped Bonus

Career Pathway to Senior Roles

Modern Working Environment

Qualifications

• Previous experience in an Automotive Service Advisor role or Aftersales Advisor role is required.
• Proven track record of hitting CSI targets and upselling.
• Full UK Driving Licence is necessary.

Responsibilities

• Ensure efficient workshop loading using Kerridge/Pinnacle.
• Keep customers updated on their vehicle's progress.
• Identify opportunities to upsell service plans and repairs.
• Handle invoicing, warranty claims, and authorizations.

Skills

Experience in Automotive Service Advisor role

Customer Satisfaction Index (CSI) targets

Upselling techniques

Communication skills

Tools

Kerridge

Pinnacle

Keyloop

Job description

A leading automotive group in Nuneaton seeks an experienced Automotive Service Advisor to enhance customer relationships and streamline service operations. The ideal candidate will manage workshop flow, facilitate customer interactions, and drive service sales. Strong earnings potential of up to £34,000 OTE is available through a transparent bonus structure. Applicants must have prior experience in a similar role and a Full UK Driving Licence. This opportunity offers a modern working environment with a commitment to quality service.