Automotive Parts Advisor: Fast-Paced Workshop Support

Venatu Consulting Ltd; Rotherham; Sur place; GBP 25 000 - 31 000; Temps partiel

Résumé du poste

Venatu Consulting Ltd is seeking a Customer Service Advisor to join our team in Rotherham. The role focuses on providing accurate parts support to workshop technicians and customers, ensuring timely responses and efficient service.

Based in Rotherham, the position offers a £28,000 salary on a temporary-to-permanent contract. You will work Monday to Friday with alternate Saturday half days, supporting fast-paced workshop operations and aiming for high accuracy and customer satisfaction.

Qualifications

• Minimum of 2 years experience as a Parts Advisor in a franchised dealership.
• Proficient with Pinnacle or a similar Dealer Management System
• Strong organisational and administrative skills
• Confident communicator with excellent customer service skills
• Good knowledge of automotive parts and accessories
• Ability to work well under pressure in a fast paced environment

Responsabilités

• Supporting workshop technicians with accurate and timely parts supply
• Handling inbound parts queries from retail and trade customers
• Placing orders and tracking deliveries to ensure efficient parts availability
• Maintaining stock levels and updating inventory records
• Upselling additional accessories and parts when appropriate
• Ensuring all paperwork and records are completed accurately and on time

Description du poste

Venatu Consulting Ltd is seeking a Customer Service Advisor to join our team in Rotherham. The role focuses on providing accurate parts support to workshop technicians and customers, ensuring timely responses and efficient service.

Based in Rotherham, the position offers a £28,000 salary on a temporary-to-permanent contract. You will work Monday to Friday with alternate Saturday half days, supporting fast-paced workshop operations and aiming for high accuracy and customer satisfaction.