Automotive Office Administrator & Sales Liaison

Andover MOT and Servicing Limited; Andover; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Casual dress

Employee discount

Free parking

On-site parking

Referral programme

Job summary

Andover MOT & Servicing Ltd is seeking an Office Sales Administrator experienced in motor vehicle repair garages, preferably at main dealer level, to join our busy team. You will oversee daily office operations, manage administrative tasks, and support the team in delivering exceptional service to clients.

Reporting to the garage manager, the role requires strong automotive knowledge, excellent communication, and the ability to build relationships with partners.

Qualifications

• Strong knowledge of the automotive industry.
• Excellent communication and customer service skills.
• Experience in administrative assistance and office administration.
• Ability to action quotations and build relationships with partners.
• Attention to detail and organisational skills.
• Ability to work effectively in a busy team environment.

Responsibilities

• Perform daily office operations as part of the team.
• Maintain accurate records and filing systems.
• Handle customer inquiries by phone and in person with professionalism.
• Oversee scheduling for repairs and services to optimise productivity.
• Maintain records for financial tracking and reporting.
• Quote and win workshop jobs.
• Answer telephone calls and manage each contact professionally.
• Upsell opportunities while preserving integrity of the work.
• Experience in the motor trade within an office environment.

Skills

Automotive knowledge

Customer service

Administrative support

Quotations

Detail orientation

Team collaboration

Job description

Andover MOT & Servicing Ltd is seeking an Office Sales Administrator experienced in motor vehicle repair garages, preferably at main dealer level, to join our busy team. You will oversee daily office operations, manage administrative tasks, and support the team in delivering exceptional service to clients.

Reporting to the garage manager, the role requires strong automotive knowledge, excellent communication, and the ability to build relationships with partners.