Automotive Customer Service Advisor | Bonus & Training

Ernest Gordon Recruitment; Ilkeston; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Bonus

Training

Progression

Benefits

Job summary

Ernest Gordon Recruitment is seeking a Customer Service Advisor in the automotive industry for a well-established business in Ilkeston. The role is highly autonomous, customer-facing, with a salary of £30,000–£35,000 plus a £3,500 bonus and comprehensive training.

You'll guide customers through repair and rebuild processes, coordinate with technicians, and identify upsell opportunities. The role offers training, progression routes into sales, operations and technician positions, and a

Qualifications

• Service Advisor or similar position
• Interest in the Automotive industry

Responsibilities

• Guide customers through the repair and rebuild process
• Coordinate with technicians and internal teams
• Provide technical advice
• Identify opportunities to upsell products and services
• Monday – Friday, 08:00am – 17:00pm

Skills

Customer service

Automotive industry

Job description

Ernest Gordon Recruitment is seeking a Customer Service Advisor in the automotive industry for a well-established business in Ilkeston. The role is highly autonomous, customer-facing, with a salary of £30,000–£35,000 plus a £3,500 bonus and comprehensive training.

You'll guide customers through repair and rebuild processes, coordinate with technicians, and identify upsell opportunities. The role offers training, progression routes into sales, operations and technician positions, and a