Automotive Centre Lead & MOT Tester

Webrecruit; Wrexham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Nest Pension

Life Assurance

Bonus Scheme

Stream pay

Retail Discounts

Staff Discounts

Wellbeing Support

Training opportunities

IMI course

Uniform & Safety Boots

Job summary

Webrecruit is seeking a capable Centre Supervisor for our automotive retail site. You will deliver outstanding customer service, manage workloads, and drive service levels at the centre.

The role includes supervising sales targets, overseeing MOT testing to DVSA standards, recruiting and training staff, and liaising with Head Office. A flexible, hands-on approach with strong communication is essential.

Qualifications

• Proven experience in busy retail automotive settings.
• Excellent communication and workload management skills.
• Ability to recruit and train staff within a Centre.

Responsibilities

• Ensure customers receive the best service and that complaints are minimized.
• Achieve all sales targets and KPIs.
• Maintain Centre cleanliness and equipment.
• Increase sales of products and services offered by the Company.
• Recruit and interview all Centre employees.
• Identify training needs for staff to progress within the Company.
• Carry out vehicle servicing and repairs as required.
• All MOT testers must hold a valid MOT Tester licence DVSA.
• Carry out MOT tests to DVSA standard and input details into the DVSA system.
• Fit products to customer vehicles and perform ancillary services.
• Support other Centres when needed.
• Adhere to Company policies including Health & Safety and Stock Control.
• Uniform supplied and to be kept clean and presentable.
• Liaise with Head Office and other Departments.

Skills

Customer service

Communication

Organisation

Tools

MOT Licence

DVSA standards

Job description

Webrecruit is seeking a capable Centre Supervisor for our automotive retail site. You will deliver outstanding customer service, manage workloads, and drive service levels at the centre.

The role includes supervising sales targets, overseeing MOT testing to DVSA standards, recruiting and training staff, and liaising with Head Office. A flexible, hands-on approach with strong communication is essential.