Automotive Account Manager

BramahHR Ltd; Reading; Hybrid; GBP 40,000 - 42,000; Full time

Job summary

A leading company in the automotive sector is looking for an Automotive Account Manager to drive customer satisfaction in the South of England. The successful candidate will oversee regional operations while ensuring compliance and enhancing delivery across customer-facing schemes. This hybrid role offers opportunities for career growth within a supportive and values-driven environment focused on excellence.

Benefits

Car scheme (optional)

Modern tools & systems

Access to ongoing development

Qualifications

• Proven experience in client-facing or account management roles.
• Strong analytical and reporting skills with working knowledge of data tools.
• Excellent verbal and written communication skills.

Responsibilities

• Lead implementation and optimisation of customer schemes.
• Ensure compliance with internal policies and regulatory requirements.
• Represent the company during client visits and events.

Skills

Analytical Skills

Reporting Skills

Communication

Organisational Skills

Problem Solving

Commercial Awareness

Tools

Power BI

CRM

Excel

Job description

️Automotive Account Manager

South of England / home-based with occasional office travel

£40,000 – £42,000 per annum | Permanent | Full-time | 35 hrs/week

Must have knowledge in salary sacrifice and employee ownership schemes.

About The Role

We're seeking an experienced Automotive Account Manager who thrives on delivering exceptional customer experiences and driving operational excellence. In this pivotal role, you'll oversee regional operations, manage customer-facing schemes, ensure compliance, and act as a trusted liaison between internal teams and clients.

What You’ll Do

• Lead implementation, review, and optimisation of regional customer schemes
• Build and sustain strong relationships with clients to deliver seamless service
• Act as the internal voice of the customer—working with product, operations, finance, and compliance stakeholders
• Ensure regulatory and operational compliance (e.g., internal policies, audits)
• Deliver clear reporting, presentations, and insightful performance analysis to leadership
• Drive change initiatives to enhance customer satisfaction and loyalty
• Champion cross-team collaboration for system improvements and process efficiencies
• Represent the company externally at client visits and events
• Continually identify and share customer success stories with marketing
  
  

What We’re Looking For:

• Proven experience in a client-facing or account management role, preferably in field operations
• Strong analytical and reporting skills—comfortable with data, CRM, and Excel
• Excellent verbal and written communication with presentation experience
• Strong organisational skills and a proactive, problem‑solving mindset
• Commercial and financial awareness to support operational objectives
• Values-driven: integrity, accountability, continuous improvement, and a customer-first attitude
• Bonus: familiarity with compliance requirements (FCA, GDPR), Power BI, or automotive/financial services
  
  

Offer:

• Salary: £40,000–£42,000 + bonus potential
• Working Model: Hybrid (home-based with occasional travel to office & client locations)
• Hours: Monday to Friday, 35 hours per week
• Perks: car scheme (optional), modern tools & systems, and access to ongoing development
• Environment: supportive, collaborative, values-led, with a strong focus on customer excellence
  
  

If you're a driven operations professional with a customer-first outlook and a passion for process improvement, we want to hear from you!

Apply now or reach out to learn more about this great opportunity.