Automation Operations Team Lead

Royal Mail; Overstone; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Family friendly benefits

Sick pay

Dental insurance

Health assessment

Benefits account

Job summary

Royal Mail is seeking a Team Manager for the Midlands Super Hub to lead a dedicated team across the shift and ensure delivery of operational targets. You will run regular meetings, monitor performance metrics, and drive improvements while upholding health and safety standards.

The role involves coaching and developing staff, managing attendance and training, and supporting continuous improvement initiatives within a busy, customer-focused operation.

Qualifications

• Leadership and communication skills demonstrated through managing up to 30–40 staff.
• Ability to drive standards, safety, and continuous improvement in a fast-paced environment.
• Coaching, delegation and talent development across shifts.

Responsibilities

• Lead a team of up to 30–40 full/part-time staff across the shift.
• Hold regular one-to-one and team meetings; review performance metrics.
• Champion health and safety initiatives and drive efficiency improvements.
• Support the Shift Manager and manage attendance, training and development.

Skills

Leadership

Communication

People management

Health & safety

Job description

Royal Mail is seeking a Team Manager for the Midlands Super Hub to lead a dedicated team across the shift and ensure delivery of operational targets. You will run regular meetings, monitor performance metrics, and drive improvements while upholding health and safety standards.

The role involves coaching and developing staff, managing attendance and training, and supporting continuous improvement initiatives within a busy, customer-focused operation.