Autism Services Administrative Coordinator

Cardiff and Vale University Health Board; Harrogate; On-site; GBP 21,000 - 26,000; Full time

Job summary

Cardiff and Vale University Health Board is seeking an organised administrator to support autism assessment services for children and young people within the Be U North Yorkshire pathway. The role includes managing bookings, diaries, and referrals, with routine correspondence to parents, clinicians, and schools.

You will produce minutes, reports, and appointment letters, maintain records, and support new staff inductions while contributing to service improvements and KPI reporting.

Qualifications

• Demonstrable experience in administrative and reception duties.
• Experience in healthcare administration.
• Experience with autism in children/young people in an administrative capacity.
• GCSE/O Level in Mathematics and English Language (C or above) or equivalent.
• NVQ 2 in a relevant subject or equivalent experience.

Responsibilities

• Manage clinic bookings and clinician diaries using IAPTUS.
• Coordinate referrals and waiting lists and inform clinicians of new additions.
• Prepare documentation for meetings and take minutes; send reports and appointment letters.
• Maintain filing systems and support service reporting with KPI data.
• Provide front-of-house support and respond to queries via email and phone.

Skills

Administrative experience

Reception duties

Healthcare administration

Autism admin experience

Communication skills

Organisation

IT literacy

Microsoft Office

Education

GCSE Maths and English (C or above)

NVQ 2 in a relevant subject

Tools

IAPTUS

Excel

PowerPoint

Word

Job description

Cardiff and Vale University Health Board is seeking an organised administrator to support autism assessment services for children and young people within the Be U North Yorkshire pathway. The role includes managing bookings, diaries, and referrals, with routine correspondence to parents, clinicians, and schools.

You will produce minutes, reports, and appointment letters, maintain records, and support new staff inductions while contributing to service improvements and KPI reporting.