Auction Support & Admin Specialist – Customer-Facing

Wilsons Auctions Ltd; Flint; On-site; GBP 18,000 - 24,000; Full time

Job summary

Wilsons Auctions are the largest independently owned auction house in the UK & Ireland, with a Queensferry branch seeking an Auction Support Assistant. The role involves customer contact, telephone handling, payments management, and admin support for sales teams.

Flexibility may be needed for auction days, with a friendly, inclusive workplace emphasising diverse backgrounds. Ideal candidates have at least 2 years of admin experience, good IT skills, and strong interpersonal abilities, plus

Qualifications

• Minimum of 2 years administration experience.
• Good level of IT literacy.
• Excellent interpersonal skills.
• Hard working and motivated.
• Ability to work to tight deadlines.

Responsibilities

• Be the first point of contact for customers.
• Answer telephones.
• Manage payments, through cash handling and Prommt portal.
• Process auction entries and Admin Support for sales teams.
• Rostrum Clerk duties where required.
• Invoicing, photocopying, filing, incoming & outgoing post.

Skills

Customer service

IT literacy

Interpersonal skills

Deadline driven

Team collaboration

Tools

Prommt portal

Job description

Wilsons Auctions are the largest independently owned auction house in the UK & Ireland, with a Queensferry branch seeking an Auction Support Assistant. The role involves customer contact, telephone handling, payments management, and admin support for sales teams.

Flexibility may be needed for auction days, with a friendly, inclusive workplace emphasising diverse backgrounds. Ideal candidates have at least 2 years of admin experience, good IT skills, and strong interpersonal abilities, plus