Auction Support Administrator

Wilsons Auctions Ltd; Flint; On-site; GBP 18,000 - 24,000; Full time

Job summary

Wilsons Auctions are the largest independently owned auction house in the UK & Ireland, with a Queensferry branch seeking an Auction Support Assistant. The role involves customer contact, telephone handling, payments management, and admin support for sales teams.

Flexibility may be needed for auction days, with a friendly, inclusive workplace emphasising diverse backgrounds. Ideal candidates have at least 2 years of admin experience, good IT skills, and strong interpersonal abilities, plus

Qualifications

• Minimum of 2 years administration experience.
• Good level of IT literacy.
• Excellent interpersonal skills.
• Hard working and motivated.
• Ability to work to tight deadlines.

Responsibilities

• Be the first point of contact for customers.
• Answer telephones.
• Manage payments, through cash handling and Prommt portal.
• Process auction entries and Admin Support for sales teams.
• Rostrum Clerk duties where required.
• Invoicing, photocopying, filing, incoming & outgoing post.

Skills

Customer service

IT literacy

Interpersonal skills

Deadline driven

Team collaboration

Tools

Prommt portal

Job description

Wilsons Auctions are the largest independently owned auction house in the UK & Ireland. We currently have a requirement in our Queensferry branch for an Auction Support Assistant.

The role will involve but not be limited to:

• First point of contact for customers
• Answering telephones
• Managing payments, through cash handling and prommt portal
• Processing auction entries and Admin Support for sales teams
• Rostrum Clerk duties where required
• Invoicing, Photocopying, filing, incoming & outgoing post

To be successful in this role the ideal candidate should have the following skills / attributes:

• Minimum of 2 years administration experience.
• Good level of IT literacy
• Excellent interpersonal skills
• Hard working and motivated
• Ability to work to tight deadlines

Hours of work: Monday to Friday 9.00am - 5.30pm (30 min lunch) Note: When auctions take place finish may require flexibility to accommodate the auction.

At Wilsons Auctions, we embrace diversity and equal opportunity. We welcome candidates from all backgrounds and are committed to fostering an inclusive, friendly workplace that values the unique skills and perspectives each individual brings.

In the event of a large number of applicants Wilsons Auctions reserve the right to shortlist by desirable criteria.