Auction Administration Assistant - Data & Customer Service

Arnold Clark Group; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Job summary

Arnold Clark Group in Glasgow is seeking an Administration Assistant to support the Central Car Auctions operation in Baillieston. You will handle day-to-day paperwork and payments, greet customers, and ensure accuracy of stock and documentation.

You will perform data entry, manage payments, respond to inquiries by phone or email, and coordinate with departments to keep the auction schedule on track while delivering reliable clerical support in a fast-paced environment.

Qualifications

• A high level of accuracy and ability to multi-task.
• Strong communication skills.
• Computer literate with good grasp of Word, Outlook and Excel.
• Enjoy working with the public, both face to face and on the telephone.
• The confidence to work independently and also as part of a big team.
• Well-organised with the ability to ensure all deadlines and tasks are completed.

Responsibilities

• Data Entry – booking vehicles into stock accurately
• Payments
• Serve customers both face to face at the counter and on the telephone
• Prepare and match up all vehicle documentation
• Deal with any queries via email or telephone
• Filing
• Update reports
• Engage with all departments to meet auction schedule
• General administration duties as and when required

Skills

Accuracy

Communication skills

Word

Outlook

Excel

Public interaction

Independent & team work

Organised

Tools

Word

Outlook

Excel

Microsoft Teams

Job description

Arnold Clark Group in Glasgow is seeking an Administration Assistant to support the Central Car Auctions operation in Baillieston. You will handle day-to-day paperwork and payments, greet customers, and ensure accuracy of stock and documentation.

You will perform data entry, manage payments, respond to inquiries by phone or email, and coordinate with departments to keep the auction schedule on track while delivering reliable clerical support in a fast-paced environment.