Administration Assistant

Arnold Clark; Glasgow; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Job summary

Arnold Clark is seeking an Administration Assistant to join Central Car Auctions in Baillieston, Glasgow. You will handle day-to-day paperwork, payments, and customer interactions, ensuring accurate vehicle stock entries and compliant documentation.

The role requires accuracy, strong communication, and good IT skills (Word, Outlook, Excel). You will work as part of a large team in a fast-paced environment and support across departments to keep the auction process running smoothly.

Qualifications

• High level of accuracy and ability to multi-task.
• Strong communication skills with customers and colleagues.
• Proficient in Word, Outlook and Excel; comfortable with IT tasks.

Responsibilities

• Data Entry – booking vehicles into stock accurately.
• Payments processing and documentation.
• Serve customers at the counter and on the phone.
• Prepare and match vehicle documentation.
• Handle emails and telephone queries.
• Filing and updating reports.
• Coordinate with departments to meet auction schedules.
• General administration duties as required.

Skills

Data entry

Attention to detail

Communication skills

Team player

Customer service

Independent working

Tools

Word

Outlook

Excel

Microsoft Teams

Job description

We’re looking to recruit an Administration Assistant to work at Central Car Auctions in Baillieston, Glasgow.

We Offer

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension
• …and much more

Hours

Full time: Monday, Wednesday & Friday 8.30am – 6pm and Tues & Thurs 8.30am – 5.30pm

About The Role

Our Administrator will manage the day-to-day processing of paperwork and payments for the auction along with dealing with customers both face to face and on the telephone. You will provide clerical support in a fast-moving environment ensuring vehicles are booked into stock accurately and all documentation is checked thoroughly.

Day-to-day duties

• Data Entry – booking vehicles into stock accurately
• Payments
• Serve customers both face to face at the counter and on the telephone
• Prepare and match up all vehicle documentation
• Deal with any queries via email or telephone
• Filing
• Update reports
• Engage with all departments to meet auction schedule
• General administration duties as and when required

Essential Skills

• A high level of accuracy and ability to multi-task
• Strong communication skills
• Computer literate with good grasp of Word, Outlook and Excel
• Enjoy working with the public, both face to face and on the telephone
• The confidence to work independently and also as part of a big team
• Well-organised with the ability to ensure all deadlines and tasks are completed

Nice To Have But Not Essential

• Previous Customer Service
• Microsoft Teams

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark , visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.