Sales Administrator

Arnold Clark Group; Stafford; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

33 days annual leave

Flexible leave

Employee discounts

Private healthcare

Workplace pension

Job summary

Arnold Clark Group is seeking an Administrator to support Central Car Auctions in Stafford. You will manage day-to-day paperwork and payments for the auction and assist customers both in person and by phone.

The role requires accuracy, strong communication, and the ability to multitask in a fast-paced environment with diverse stakeholders. Full-time hours, with a structured schedule and generous benefits are provided.

Qualifications

• High level of accuracy and ability to multi-task.
• Strong communication skills.
• Computer literate with Word, Outlook and Excel.
• Enjoy working with the public, both face to face and on the telephone.
• Confident to work independently and as part of a large team.
• Well-organised with the ability to meet deadlines and complete tasks.

Responsibilities

• Data Entry – booking vehicles into stock accurately.
• Payments.
• Serve customers both face to face at the counter and on the telephone.
• Prepare and match up all vehicle documentation.
• Deal with queries via email or telephone.
• Filing.
• Update reports.
• Engage with all departments to meet auction schedule.
• General administration duties as and when required.

Skills

Accuracy

Multi-tasking

Communication

Word

Outlook

Excel

Customer service

Tools

Word

Outlook

Excel

Microsoft Teams

Job description

We’re looking to recruit an Administrator to work at Central Car Auctions in Stafford.

We offer:

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension
• …and much more

Hours

Full time: Monday, Wednesday, Friday 8.30am – 6pm and Tuesday, Thursday 8.30am – 5:30pm

About the role

Our Administrator will manage the day-to-day processing of paperwork and payments for the auction along with dealing with customers both face to face and on the telephone. You will provide clerical support in a fast-moving environment ensuring vehicles are booked into stock accurately and all documentation is checked thoroughly.

Day-to-day duties

• Data Entry – booking vehicles into stock accurately
• Payments
• Serve customers both face to face at the counter and on the telephone
• Prepare and match up all vehicle documentation
• Deal with any queries via email or telephone
• Filing
• Update reports
• Engage with all departments to meet auction schedule
• General administration duties as and when required

Essential skills

• A high level of accuracy and ability to multi-task
• Strong communication skills
• Computer literate with good grasp of Word, Outlook and Excel
• Enjoy working with the public, both face to face and on the telephone
• The confidence to work independently and also as part of a big team
• Well-organised with the ability to ensure all deadlines and tasks are completed

Nice to have but not essential

• Previous Customer Service
• Microsoft Teams

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.