Attendance Support Officer

TN United Kingdom; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking an Attendance Support Officer to enhance academic success by improving school attendance and punctuality. This role involves working closely with students, parents, and staff to address attendance challenges and promote a positive school environment. The ideal candidate will possess strong communication and organizational skills, with a passion for supporting student success. This temporary position offers the potential for permanence, providing an excellent opportunity to make a significant impact within the school community. Join a dedicated team committed to fostering a supportive and engaging learning atmosphere.

Benefits

Free online safeguarding training

Potential for permanent position

Statutory holiday pay

Qualifications

• Appropriate qualifications and training for the role are required.
• Experience in attendance support or related fields is beneficial.

Responsibilities

• Utilize school systems to promote attendance and punctuality.
• Communicate with parents to address attendance issues.
• Collaborate with staff to develop strategies for improving attendance.

Skills

Communication Skills

Interpersonal Skills

Problem-Solving

Organizational Skills

Education

Relevant Qualifications

Job description

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Attendance Support Officer, London Borough of Hillingdon

Client: Protocol Education

Location: London Borough of Hillingdon, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 398f1cd3e03c

Job Views: 3

Posted: 10.05.2025

Expiry Date: 24.06.2025

Job Description:

This role is based at a mainstream secondary school in Hillingdon, starting September 2025. The working hours are Monday to Friday, 8:00 am to 3:45 pm.

Main Objective:

To contribute to enhancing academic success by fostering improved school attendance and punctuality.

Key Responsibilities:

1. Utilize school systems for attendance support, intervention, safeguarding, and well-being, providing information, advice, and guidance to promote consistent and punctual attendance for all students.
2. Address poor punctuality by contacting parents or arranging meetings with parents/carers for persistent offenders.
3. Assist the Attendance Officer in accurately completing attendance registers and resolving discrepancies.
4. Collaborate with the Deputy Headteacher to mentor a designated group of students, reporting on their progress and supporting their personal growth, especially regarding attendance.
5. Support Heads of Year (HoYs) with attendance challenges, developing strategies and protocols to improve attendance, and conducting pupil mentoring meetings as directed.
6. Communicate with parents/carers and external agencies to understand reasons for non-attendance, identify issues, and propose solutions, including conducting initial meetings and home visits as needed.
7. Share responsibility for improving attendance and supporting staff efforts.
8. Participate in initiatives to raise awareness about the importance of school attendance among staff, students, and parents.
9. Work with the Deputy Headteacher and Attendance Officer to promote good attendance through rewards, certificates, and house points.
10. Maintain accurate records of consultations and prepare reports as necessary.

Qualifications and Training:

All applicants must have the appropriate qualifications and training for this role. Please refer to the FAQs on the Protocol Education website for further details.

Additional Information:

Pay rates include 12.07% statutory holiday pay. This is a temporary position with potential for permanence later. Protocol Education is committed to safeguarding children and will undertake safeguarding checks, including online searches. We offer free online safeguarding and Prevent Duty training. Candidates must have or obtain a valid enhanced DBS check and subscribe to the DBS Update Service.

Full assistance is provided. For more details, see the Protocol Education privacy policy on their website.